Archived from groups: microsoft.public.windowsxp.perform_maintain (
More info?)
Well, heres the story about that. Trying to uninstall TA in the first
place,
evidently left lots of files it couldnt remove.
I did, of course, export all my adress bk and archive files with no
problem.
When I rtried to reinstall, I got the message 'A newer version of
Totalaccess is already installed, installation aborted'. This was from
original disk. Next I went to the registry and deleted everything I could
find pertaining to TA, and when I rebooted, the installer for TA started
on
its own to configure and installed TA. I didnt have a chance to disable
Norton or Firewall, and was relieved that it all loaded and ran correctly,
again, except for this warning still being here.
Clarification on 'Warning' msg: 1st it states as I noted then it moves on
to
declare that the feature 'Mailbox' failed and the key I mentioned doesn't
exist.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 9/11/2005
Time: 9:35:19 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: VALUED-B8142DE8
Description:
Detection of product '{7797C70B-11EB-446A-9B1E-3D9039DB581F}', feature
'TACore', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The
resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
not
exist.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 9/11/2005
Time: 9:35:19 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: VALUED-B8142DE8
Description:
Detection of product '{7797C70B-11EB-446A-9B1E-3D9039DB581F}', feature
'TACore' failed during request for component
'{0B5D3A95-AD2A-4995-B0EB-F90ABDAA6970}'
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 9/11/2005
Time: 9:35:19 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: VALUED-B8142DE8
Description:
Detection of product '{CD1CD48D-7B18-4254-B43D-AEAB704AB063}', feature
'MailBox', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The
resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
not
exist.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 9/11/2005
Time: 9:35:19 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: VALUED-B8142DE8
Description:
Detection of product '{CD1CD48D-7B18-4254-B43D-AEAB704AB063}', feature
'MailBox' failed during request for component
'{D63F75DD-A0BA-4F10-8EFB-90CE24836B4C}'
"Gerry Cornell" <gcjc@tenretnitb.com> wrote in message
news:eSh4LeutFHA.460@TK2MSFTNGP15.phx.gbl...
> When you uninstalled / reinstalled did you disable your anti-virus
> software?
>
> Can you post a copy of the error report from Event Viewer.
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
>
http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
> "Raymond Lapointe" <rayl@gate.net> wrote in message
> news:%23CDTckotFHA.2948@TK2MSFTNGP15.phx.gbl...
>> Running Earthlinks TotalAccess Software on my xp, I find Event Viewer
>> showing a warning relating to detection of product feature of TA Core
>> component failed, and the resource
>> 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService' does not
exist.
>> I uninstalled all related to Totalaccess and reinstalled, but still get
>> this
>> ongoing 'Warning!'. Everything works fine, but I cant figure out what
>> component TA Core is looking for and why. And looking in the registry,
>> under
>> key above, there is nothing there, as stated.
>> Any suggestions?
>>
>>
>>
>
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