[citation][nom]Fear3d[/nom]Funny you'd say that...because the place that I was refering to was a pizza hut, and not a "mom and pop place." And unfortunately, the entire point that I was trying to make went entirely over your head...{etc}[/citation]
It sure seems like it did....ENTIRELY too, as you say.
Incidentally, Fear3d, just wanted to thank you for the "cavalry." It's nice to have some well-placed common sense here.
Some people seem to think prices (high, low, or otherwise) are ruled by some "corporate conscience," while conjuring up some images of fat, cigar-waving martini-bar-goers with a rubber stamp in their pockets or some equally ridiculous fat-cat caricature. Maybe it's a valid assumption for, say, Julia Roberts' Hollywood jeweler (maybe). But they don't count.
There will always be lots of people who tend to assume the worst of businesses in general, seemingly as if because they are not UNICEF they are unscrupulous con-artists. That's fine - it takes all types...even if they are just providing my Saturday matinee.
But for the topic of PC hardware, it annoys me how little appreciation some of them have for the travails (operating costs, etc) of the smaller enthusiast-level PC builders, as if a garage and two hobbyists is all it takes for everyone to run a shop, and THEY could do it so much better if they wanted to, and that it's mostly a gravy job. As I mentioned before it's because of the boutiques that we have as many build options as we do now. 15 years ago, there were no (or very few) off-the-shelf uv-reactive parts, water-cooling units, or pre-cut grills and windows, and a handful of enthusiasts alone do not make a solid (and price-competitive) market for it.
And I still don't understand the surprise from some that Jon Bach came in to comment - pretending that not many others in his position would have the guts to do so. What the hell do they mean? Why not? These guys like Jon or, say, Kelt (from Falcon, costly as they may be) are the same ones who read Anandtech and Tom's and such, and probably long before most of us did. They have the same love of PC's, but also the guts to open PC shops, and have been at it for a lot longer than five years - the survival cutoff for most, more or less. Lots of guys fail. Since this is Tom's, let's use a featured product - anyone remember what happened to Kyle Felstein from AAC? It's not because of lack of repeat business, or integrity, or use of money-grubbing tactics backfiring, but because they can't handle the running costs. Though in Kyle's case he handled it badly and some customers got burned at the end.
These guys aren't Dell or HP who outsources their support to India and builds with the cheapest possible components to make $0.25 more per box on 10,000 to stay ahead. They TAILOR your system in person or on the phone or whatever you prefer. Chances are, under the same circumstances, should they try, few of these naysayers in this forum would survive either.
Again, I don't think this thing is ugly, but Puget could have done a somewhat better job with the aesthetics, to be sure, but my opinion is immaterial if the customer is satisfied.
On a related topic,
I spent $500 the other day at Performance PC's and was lamenting about how pricey they are, and while that certainly is true, then I thought about the same thing - someone custom-cut, sleeved, heatshrinked, and tested those molex/sata cables. Someone stocked those other exotic parts for who knows how long, someone powder-coated those thumbscrews to order (at one point, anyway), and wired the led's into the semi-custom side panels for me. Never mind ALL the details - this is the tip of the iceberg on my order, but you get the point. I could have done it all myself for 60%-70% the price, and it's not exactly difficult - but that menial work isn't worth my time. It is worth my money...
And so it goes...