- Jun 3, 2021
- 21
- 0
- 4,520
This issue is flying right past me every time I try and fix it. I've used just about all my resources and they haven't helped.
Here's some details, feel free to ask for more:
If you need a speccy, dxdiag, or ini, I'll grab it.
5800x No OC
5700xt (Radeon) No OC
16 giggle bits of well loved ram. (no horns)
Asrock b450 Pro4
Corsair RM650x (650w power supply)
Windows 10 and its latest update.
This issue is with Apex Legends. Please excuse my dear Copy Paste. I had originally asked EAs Answers HQ and it feels like more of a "scream into a void and feel better about it" kind of forum. I'll edit it to make it make more sense.
This issue has been happening since October, on and off how it happens. When I open the game, there's a chance it will crash my PC entirely and start rebooting instantly just as the game finishes the fancy loading animation. My PC will have shut off and start booting again as if I had hit the reset button on my PC itself. It will crash this way every time there's a crash. The game also crashes in the menu where I can gather parties and choose game modes and such. Same crash. It may also happen suddenly in game with what seems to be no direct correlation to any specific thing I do, whether its typing, shooting, dropping from ship, or running. It has crashed in BR and in the Winter NBR modes both randomly and consistently. the weekend of12/3-12/4 and just before the winter update, the issue had stopped or it did not occur. But it had occurred the weekend prior. I had gotten about 2 games into playing the winter game mode before it crashed again. After attempting to let my PC reboot after shutting down manually, restarting the game would consistently crash upon passing the loading animation. I would not get to see the hub menu before my PC crashed. I did this about a few times before giving up.
Attempting to fix this issue:
And with that I am lost. I've done all I can do. I can scour my PC well if there's a service I have to turn off or something.
The game continues to crash. I plan on reinstalling Windows 10 a few months from now when I have built my new PC, but I don't want to have to do it now just to have myself do it again later. I am seriously out of luck or ideas here.
If you need any more information please ask I'll grab it for you.
Here's some details, feel free to ask for more:
If you need a speccy, dxdiag, or ini, I'll grab it.
5800x No OC
5700xt (Radeon) No OC
16 giggle bits of well loved ram. (no horns)
Asrock b450 Pro4
Corsair RM650x (650w power supply)
Windows 10 and its latest update.
This issue is with Apex Legends. Please excuse my dear Copy Paste. I had originally asked EAs Answers HQ and it feels like more of a "scream into a void and feel better about it" kind of forum. I'll edit it to make it make more sense.
This issue has been happening since October, on and off how it happens. When I open the game, there's a chance it will crash my PC entirely and start rebooting instantly just as the game finishes the fancy loading animation. My PC will have shut off and start booting again as if I had hit the reset button on my PC itself. It will crash this way every time there's a crash. The game also crashes in the menu where I can gather parties and choose game modes and such. Same crash. It may also happen suddenly in game with what seems to be no direct correlation to any specific thing I do, whether its typing, shooting, dropping from ship, or running. It has crashed in BR and in the Winter NBR modes both randomly and consistently. the weekend of12/3-12/4 and just before the winter update, the issue had stopped or it did not occur. But it had occurred the weekend prior. I had gotten about 2 games into playing the winter game mode before it crashed again. After attempting to let my PC reboot after shutting down manually, restarting the game would consistently crash upon passing the loading animation. I would not get to see the hub menu before my PC crashed. I did this about a few times before giving up.
Attempting to fix this issue:
- I have updated, and downgraded my graphics drivers. I even tried the enterprise update that I had the option to use with no difference.
- Clean wiped my graphics drivers in safe mode and reinstalled. No difference.
- I had ran an antivirus, all clean.
- Ran CCleaner, All good. (Don't judge. Programs nice.)
- Updated the rest of the drivers on my PC to make sure there up to date.
- Uninstalled programs I don't use.
- Turned off all startup applications and otherwise that I do not need running in the background. (Usually nothings on anyways.)
- Attempted to run Easy Anti Cheat in low priority mode, that is if the game even had started properly. No luck.
- Wallpaper Engine running or not hasn't effected outcome. Keeping it off for now anyways.
- Reinstalled the game. Also on another drive. (originally my boot drive) No change, though game loads slowly. (My external SSD from 2014. Still kickin. Time to retire the poor thing?)
- Ran game immediately after PC boot.
- Game already has firewall exceptions.
- Frame rate is capped for monitor refresh rate/vsync. Tried with and without vsync and freesync.
And with that I am lost. I've done all I can do. I can scour my PC well if there's a service I have to turn off or something.
The game continues to crash. I plan on reinstalling Windows 10 a few months from now when I have built my new PC, but I don't want to have to do it now just to have myself do it again later. I am seriously out of luck or ideas here.
If you need any more information please ask I'll grab it for you.
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