- Mar 3, 2022
- 9
- 3
- 15
It happens at random times. Sometimes it doesn't happen in a week or more, and sometimes multiple times in a day.
My laptop is HP Omen 17-an116nm.
When it happens, most of the time I'll be able to move the cursor, but it'd lag a lot. After 2-3 seconds usually, I'd be able to move it normally, but if I click on anything, the cursor freezes as well and I have to force the shutdown.
In the rarest cases, the screen goes black and there are some glitch traces left over.
If there was any sound playing in the background prior to the freeze, in most cases it'll glitch a bit, again for 2-3 seconds, and then continue playing without an issue (not sure if it's because it's already buffered on YouTube or not).
Again, in the rarest cases, instead of the original sound, I'll only be able to hear the ear-deafening glitched sound that goes on infinitely.
I've tried some stuff myself already.
None of those helped me solve the issue. I got another freeze 15 minutes ago (there is a chance I might've not done them properly).
My train of thought was if after reinstalling windows and having pretty much just basic drivers installed, the freeze still happens, then it might be the worst-case scenario. HARDWARE issue.
GPU would probably be the first part to blame for possible errors, but then again, I'm able to play games completely fine, even the newer ones on the more demanding side. I'm playing Elden Ring at the moment and I've spent more than 15 hours in-game with 0 freezing/glitching.
There was only 1 time that I remember, where my PC froze mid-game and that was a couple of months ago.
Most of the time, this happens when a youtube video is playing, whether in the background or actively.
Sometimes it happens when I lock the laptop and leave for a couple of hours. After coming back, I notice that it's frozen and that I can't unlock it, so I have to force the shutdown again.
One more thing I want to add is that my laptop battery has died 3-4 months ago. Is there a chance this might present the issue (in this specific case of mine)? I've been running it with a charger without any other issue so far.
I finally got a job and I have to work from home because of the pandemic, but this might present a great issue for me, especially if it's an expensive hardware issue I won't be able to pay for.
If you need any additional info, I'll be glad to give it!
Huge thanks in advance!
My laptop is HP Omen 17-an116nm.
When it happens, most of the time I'll be able to move the cursor, but it'd lag a lot. After 2-3 seconds usually, I'd be able to move it normally, but if I click on anything, the cursor freezes as well and I have to force the shutdown.
In the rarest cases, the screen goes black and there are some glitch traces left over.
If there was any sound playing in the background prior to the freeze, in most cases it'll glitch a bit, again for 2-3 seconds, and then continue playing without an issue (not sure if it's because it's already buffered on YouTube or not).
Again, in the rarest cases, instead of the original sound, I'll only be able to hear the ear-deafening glitched sound that goes on infinitely.
I've tried some stuff myself already.
- Removing unnecessary software
- Updating windows and drivers
- Actually reinstalling the whole windows today as well
None of those helped me solve the issue. I got another freeze 15 minutes ago (there is a chance I might've not done them properly).
My train of thought was if after reinstalling windows and having pretty much just basic drivers installed, the freeze still happens, then it might be the worst-case scenario. HARDWARE issue.
GPU would probably be the first part to blame for possible errors, but then again, I'm able to play games completely fine, even the newer ones on the more demanding side. I'm playing Elden Ring at the moment and I've spent more than 15 hours in-game with 0 freezing/glitching.
There was only 1 time that I remember, where my PC froze mid-game and that was a couple of months ago.
Most of the time, this happens when a youtube video is playing, whether in the background or actively.
Sometimes it happens when I lock the laptop and leave for a couple of hours. After coming back, I notice that it's frozen and that I can't unlock it, so I have to force the shutdown again.
One more thing I want to add is that my laptop battery has died 3-4 months ago. Is there a chance this might present the issue (in this specific case of mine)? I've been running it with a charger without any other issue so far.
I finally got a job and I have to work from home because of the pandemic, but this might present a great issue for me, especially if it's an expensive hardware issue I won't be able to pay for.
If you need any additional info, I'll be glad to give it!
Huge thanks in advance!
Facebook
Twitter
Instagram