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Question Windows 11 "Reset this PC" option missing

Clickbeetle

Commendable
Jul 19, 2020
8
0
1,510
Hello everyone. I have a clean install (with reformatting whole drive) using Windows 11 pro installation media from Microsoft site. Everything were good, i can use easy recovery environment (shift + restart to get their) and there was "Reset this PC" option. Then i decided to install Dell SupportAssist OS Recovery (cause i have dell notebook), and it was terrible idea. Installation was successful, dell recovery partition was created successful also. But i cant use it. If during boot i select SA OS Recovery, i just see completely blank blue screen for 1 min (on forums i read it means dell recovery partion damaged or something like that). And also i noticed, that even "Reset this PC" option disapeared from Windows Recovery environment. So looks like SA OS recovery installation messed with reagent setup somehow. Does anybody knows how to fix it? Ether by fixing SA OS Recovery or by returning back native "Reset this option" from WinRE?

reagentc /info shows this

Windows Recovery Environment (Windows RE) and system reset configuration
Information:

Windows RE status: Enabled
Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: eeb8434c-b50e-11ed-b9b9-0093376fefd6
Recovery image location:
Recovery image index: 0
Custom image location:
Custom image index: 0

REAGENTC.EXE: Operation Successful.

Partion 4 looks ok, it has capacity of 634 Mb and 88.71 Mb free space:

25.02.2023 14:18 <DIR> Recovery
24.02.2023 16:24 <DIR> System Volume Information
0 File(s) 0 bytes
2 Dir(s) 88 821 760 bytes free

Directory of D:\Recovery\WindowsRE

25.02.2023 14:18 <DIR> .
25.02.2023 14:18 <DIR> ..
07.05.2022 06:19 3 170 304 boot.sdi
25.02.2023 14:18 1 110 ReAgent.xml
17.01.2023 15:00 16 307 ReCustomization.xml
24.02.2023 17:37 558 286 129 Winre.wim
4 File(s) 561 473 850 bytes
2 Dir(s) 88 821 760 bytes free

And here is content of ReAgent.xml

<?xml version='1.0' encoding='utf-8'?>

<WindowsRE version="2.0">
<WinreBCD id="{eeb8434c-b50e-11ed-b9b9-0093376fefd6}"/>
<WinreLocation path="\Recovery\WindowsRE" id="0" offset="2046589665280" guid="{3d434816-e3ab-473f-8ab0-707c6f2fe97a}"/>
<ImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
<PBRImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
<PBRCustomImageLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}" index="0"/>
<InstallState state="1"/>
<OsInstallAvailable state="0"/>
<CustomImageAvailable state="0"/>
<IsAutoRepairOn state="1"/>
<WinREStaged state="0"/>
<OperationParam path=""/>
<OperationPermanent state="0"/>
<OsBuildVersion path="22621.1.amd64fre.ni_release.220506-1250"/>
<OemTool state="1"/>
<IsServer state="0"/>
<DownlevelWinreLocation path="" id="0" offset="0" guid="{00000000-0000-0000-0000-000000000000}"/>
<IsWimBoot state="0"/>
<NarratorScheduled state="0"/>
<ScheduledOperation state="4"/>
</WindowsRE>
 
bcdedit /enum all

Windows Boot Loader
-------------------
identifier {09c405cc-9ec4-11e5-9b46-5ce0c5654d7a}
device ramdisk=[E:]\sources\sos.wim,{492933ee-cd0d-11e1-9b66-d4bed91b7fc5}
path \windows\system32\winload.efi
description Dell SupportAssist
locale en-US
inherit {bootloadersettings}
isolatedcontext Yes
osdevice ramdisk=[E:]\sources\sos.wim,{492933ee-cd0d-11e1-9b66-d4bed91b7fc5}
systemroot \Windows
nx OptIn
bootmenupolicy Standard
winpe Yes

Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.efi
description Windows 11
locale en-GB
inherit {bootloadersettings}
recoverysequence {eeb8434c-b50e-11ed-b9b9-0093376fefd6}
displaymessageoverride Recovery
recoveryenabled Yes
isolatedcontext Yes
allowedinmemorysettings 0x15000075
osdevice partition=C:
systemroot \Windows
resumeobject {10e47db2-b457-11ed-b11c-cc7a0473099f}
nx OptIn
bootmenupolicy Standard

Windows Boot Loader
-------------------
identifier {eeb8434c-b50e-11ed-b9b9-0093376fefd6}
device ramdisk=[D:]\Recovery\WindowsRE\Winre.wim,{eeb8434d-b50e-11ed-b9b9-0093376fefd6}
path \windows\system32\winload.efi
description Windows Recovery Environment
locale en-GB
inherit {bootloadersettings}
displaymessage Recovery
osdevice ramdisk=[D:]\Recovery\WindowsRE\Winre.wim,{eeb8434d-b50e-11ed-b9b9-0093376fefd6}
systemroot \windows
nx OptIn
bootmenupolicy Standard
winpe Yes