Question Windows asking me to connect to usb 3.0 even though i connected to usb 3.1 port

Mar 30, 2019
7
0
10
0
I connected my portable hard drive to USB 3.1 but windows asking me to connect with a USB 3.0, my hard drive USB 3.1 compatible, I also tried to connect to USB 3.0 but the same thing happing


 

taeioum

Upstanding
Jan 27, 2019
362
46
340
8
Is it 3.1 Gen 1 or Gen 2? If it's 3.1 Gen 1 then it's literally USB 3.0, simply using a different name.

Both devices have to be USB 3.1 Gen 2 compatible to use the theoretical max. speed.

Why Windows even mentions the possible better speed on 3.0 while it's a 3.1 device (generation irrelevant at this point) makes no sense to me. Maybe it's got to do with the fact it shows up under the PCI-to-PCI bridge, that doesn't seem logical to me. Does it at all show up under Disk Drives?
 
Last edited:
Mar 30, 2019
7
0
10
0
Is it 3.1 Gen 1 or Gen 2? If it's 3.1 Gen 1 then it's literally USB 3.0, simply using a different name.

Both devices have to be USB 3.1 Gen 2 compatible to use the theoretical max. speed.

Why Windows even mentions the possible better speed on 3.0 while it's a 3.1 device (generation irrelevant at this point) makes no sense to me. Maybe it's got to do with the fact it shows up under the PCI-to-PCI bridge, that doesn't seem logical to me. Does it at all show up under Disk Drives?
yes
 

taeioum

Upstanding
Jan 27, 2019
362
46
340
8
How old is this thing? It is definitely not performing like it should. Does it have a regular USB-A port or is it a USB-C device? Have you tried using it on a different computer? It's silly that it reaches a higher speed on USB 2.0 ports.

Have you updated any of your motherboard drivers? Intel Chipset drivers installed correctly? IRST installed?
 

Similar threads


ASK THE COMMUNITY

TRENDING THREADS