Hello,
I recently purchased this computer from amazon
HP 8300 4K Gaming Computer Intel Quad Core i5 upto 3.6GHz, 8GB, 1TB HD, Nvidia GT730 4GB, Windows 10 Pro, WiFi, USB 3.0 (Renewed) https://www.amazon.com/dp/B0792J3T2F/ref=cm_sw_r_cp_api_i_KrCvEbFXV1YKF
I shut the computer down, then took out the ram that was included with the PC which was this:
Kingston 2gb 2Rx8 PC3 (4 sticks equaling 4gb)
Then I tried to replace it with two of these:
XPG Adata ddr3 8gx16
When I tried to turn the computer on with the new adata ram it beeped. On the screen the blue shutting down screen popped back up but was frozen. Then it went away and no signal was sent to the monitor. I shut down the computer manually and took out the new ram and put the old ram back inside. I tried powering up the computer again and was met with the red flashing light and the beeps. The same shut down screen came up on the monitor.
I have tried pressing the CMOS jumper on the motherboard to no avail. I have made sure the RAM is in correctly and there is no dust.
I would appreciate any help and can provide any info and pictures if needed. Thank you!
Here are some pictures:
View: https://m.imgur.com/gallery/F1dtNGM
I recently purchased this computer from amazon
HP 8300 4K Gaming Computer Intel Quad Core i5 upto 3.6GHz, 8GB, 1TB HD, Nvidia GT730 4GB, Windows 10 Pro, WiFi, USB 3.0 (Renewed) https://www.amazon.com/dp/B0792J3T2F/ref=cm_sw_r_cp_api_i_KrCvEbFXV1YKF
Amazon.com: HP 8300 4K Gaming Computer Intel Quad Core i5 upto 3.6GHz, 8GB, 1TB HD, Nvidia GT730 4GB, Windows 10 Pro, WiFi, USB 3.0 (Renewed): Computers & Accessories
Amazon.com: HP 8300 4K Gaming Computer Intel Quad Core i5 upto 3.6GHz, 8GB, 1TB HD, Nvidia GT730 4GB, Windows 10 Pro, WiFi, USB 3.0 (Renewed): Computers & Accessories
www.amazon.com
I shut the computer down, then took out the ram that was included with the PC which was this:
Kingston 2gb 2Rx8 PC3 (4 sticks equaling 4gb)
Then I tried to replace it with two of these:
XPG Adata ddr3 8gx16
When I tried to turn the computer on with the new adata ram it beeped. On the screen the blue shutting down screen popped back up but was frozen. Then it went away and no signal was sent to the monitor. I shut down the computer manually and took out the new ram and put the old ram back inside. I tried powering up the computer again and was met with the red flashing light and the beeps. The same shut down screen came up on the monitor.
I have tried pressing the CMOS jumper on the motherboard to no avail. I have made sure the RAM is in correctly and there is no dust.
I would appreciate any help and can provide any info and pictures if needed. Thank you!
Here are some pictures:
View: https://m.imgur.com/gallery/F1dtNGM