Hi, long time listener, first time caller.
All of the USB ports on my computer recently stopped working, it will still boot but the keyboard/mouse/modem won't work. It happened in the middle of a session, my son rebooted and hoped that would fix it but no luck.
Nothing connected to any of the USB ports works, either from the motherboard or the front of the case. I was able to plug in a PS2 keyboard but still can't open the bios to actually see if the USB drivers are working because I need a mouse and I don't have a PS2 mouse connection. I reset the CMOS ( via the button on back of motherboard) and still no luck.
Is there any way to check the bios or the drivers without a mouse? Since it's ALL of the USB ports, how likely is it that I just need a new motherboard? Any help is appreciated, my son's and my gaming lives are on hold!
Thanks,
EVK4
Specs:
---------------
CPU: Intel I7-8700K
Motherboard: MSI Z370 Gaming M5
Ram: Patriot 16GB (2x8gb) DDR
SSD/HDD: WD Blue 1TB, Samsung 860 EVO 500 GB
GPU: MSI RTX 2070
PSU: Thermaltake Smart 80+ 600W
Chassis: CyberpowerPC
OS: Windows 10 Home
All of the USB ports on my computer recently stopped working, it will still boot but the keyboard/mouse/modem won't work. It happened in the middle of a session, my son rebooted and hoped that would fix it but no luck.
Nothing connected to any of the USB ports works, either from the motherboard or the front of the case. I was able to plug in a PS2 keyboard but still can't open the bios to actually see if the USB drivers are working because I need a mouse and I don't have a PS2 mouse connection. I reset the CMOS ( via the button on back of motherboard) and still no luck.
Is there any way to check the bios or the drivers without a mouse? Since it's ALL of the USB ports, how likely is it that I just need a new motherboard? Any help is appreciated, my son's and my gaming lives are on hold!
Thanks,
EVK4
Specs:
---------------
CPU: Intel I7-8700K
Motherboard: MSI Z370 Gaming M5
Ram: Patriot 16GB (2x8gb) DDR
SSD/HDD: WD Blue 1TB, Samsung 860 EVO 500 GB
GPU: MSI RTX 2070
PSU: Thermaltake Smart 80+ 600W
Chassis: CyberpowerPC
OS: Windows 10 Home