Hello everyone, I’m VERY new to PC’s and have just built my first one a few months back. I’ve recently been having trouble with my computer and have asked around in other places, which have advised me that the issue might be a bad GPU.
This is because the PC will run fine for ~90 minutes to 2 hours before the video output cuts out (and is unable to restart again) and it has to be turned off by holding the power button. To be more specific, when it last crashed the video came back on twice before cutting out for the last time and it played the “foreground” sound effect. After turning it back on it will usually freeze while during the phase of booting up where it shows the logo of the motherboard manufacturer and has the little spinning circle. When I get it to automatic repair, it (usually) gives a BSOD cannot be repaired and has to have a fresh copy of windows installed after wiping the SSD. There was one or two cases in which it didn’t have a BSOD and I was actually able to use it as normal though.
I’m also unable to monitor the GPU temps because it crashes when installing the Radeon software/drivers from their website. I’m assuming this is the reason the various tools I’ve tried don’t recognize the card.
For some context, a few months back the power to my house would randomly cut out (I live in a very rural area) due to bad equipment and I believed that could have been the problem, so I bought a new, higher quality PSU and installed that, as well as a new surge protector but the PSU didn’t help at all.
I have also checked my ram and all of the slots to make sure that wasn’t the problem.
Specs:
CPU: Ryzen 7 2700x
GPU: ASROCK Radeon rx 5500 xt 8gb
RAM: 2x OLOY Warhawk 8gb
MB: ASROCK Steel Legend B450m
PSU: Corsair RM 650x
This is because the PC will run fine for ~90 minutes to 2 hours before the video output cuts out (and is unable to restart again) and it has to be turned off by holding the power button. To be more specific, when it last crashed the video came back on twice before cutting out for the last time and it played the “foreground” sound effect. After turning it back on it will usually freeze while during the phase of booting up where it shows the logo of the motherboard manufacturer and has the little spinning circle. When I get it to automatic repair, it (usually) gives a BSOD cannot be repaired and has to have a fresh copy of windows installed after wiping the SSD. There was one or two cases in which it didn’t have a BSOD and I was actually able to use it as normal though.
I’m also unable to monitor the GPU temps because it crashes when installing the Radeon software/drivers from their website. I’m assuming this is the reason the various tools I’ve tried don’t recognize the card.
For some context, a few months back the power to my house would randomly cut out (I live in a very rural area) due to bad equipment and I believed that could have been the problem, so I bought a new, higher quality PSU and installed that, as well as a new surge protector but the PSU didn’t help at all.
I have also checked my ram and all of the slots to make sure that wasn’t the problem.
Specs:
CPU: Ryzen 7 2700x
GPU: ASROCK Radeon rx 5500 xt 8gb
RAM: 2x OLOY Warhawk 8gb
MB: ASROCK Steel Legend B450m
PSU: Corsair RM 650x