First I'm sorry if I'm in the wrong topic or something, it's my first time here.
In February I formatted a Samsung F30 notebook (NP530XBB) normally, tested it and put it in the closet (until a family member came to pick it up). This week I went to turn it on and to my surprise it was not booting.
It shows this:
I went to check how things were in the BIOS, in the priority boot option the eMMC is not recognized either, it only appears in the SysInfo tab.
I took it to a technician in the city, he informed me that probably the eMMC memory had been burned, that if I bought an m2 it would probably solve the problem.
Well then, I put an SSD M.2 to see if it would be recognized, and it was the same, it also only appears in the SysInfo tab. Images follow:
When I put a bootable Windows flash drive (functional, as I tested it on another computer), it loops at the loading screen and finally this error:
So I tested a bootable USB stick with ubuntu, and I was able to browse the system from the pendrive (In the installation it also doesn't recognize both memories).
Please if anyone can help me, I just formatted the computer as I always do, this never happened, I'm desperate because the computer is not mine.
*Googling I've found a possible solution that is disabling "Secute Boot Control" and then change "OS Mode Selection". But this option doesn't exist in my BIOS.
Here's an image of the other tabs if needed:
In February I formatted a Samsung F30 notebook (NP530XBB) normally, tested it and put it in the closet (until a family member came to pick it up). This week I went to turn it on and to my surprise it was not booting.
It shows this:
I went to check how things were in the BIOS, in the priority boot option the eMMC is not recognized either, it only appears in the SysInfo tab.
I took it to a technician in the city, he informed me that probably the eMMC memory had been burned, that if I bought an m2 it would probably solve the problem.
Well then, I put an SSD M.2 to see if it would be recognized, and it was the same, it also only appears in the SysInfo tab. Images follow:
When I put a bootable Windows flash drive (functional, as I tested it on another computer), it loops at the loading screen and finally this error:
So I tested a bootable USB stick with ubuntu, and I was able to browse the system from the pendrive (In the installation it also doesn't recognize both memories).
Please if anyone can help me, I just formatted the computer as I always do, this never happened, I'm desperate because the computer is not mine.
*Googling I've found a possible solution that is disabling "Secute Boot Control" and then change "OS Mode Selection". But this option doesn't exist in my BIOS.
Here's an image of the other tabs if needed: