Question Computer shutting down at windows start screen

[nicki-t]

Hello community, first time poster here, sad to have to post under these conditions.

mb - msi pro b550m-vc wifi
cpu ryzen 7 5800x
gpu - gtx 1050
mem - 32gb corsair ddr4
os - windows 10
os drive = patriot p210
psu - cooler master mwe gold 850
cooling - peerless assassin

As of last night, we had a powercut, and obviously the pc went off, but today when power has returned there has been this wierd and worrying situation where the pc will boot, get to the windows login screen, i enter the details and then the whole pc will shut off, to the point where i have to take out the power cable replug it in and then press the power button to start up the system.

In my limited ability. i've managed to get the computer to safe-mode and run chkdsk and dism restore health hoping that would fix any corruption or errors but upon boot - same issue.

i was able to get to the enviroment screen and engage in the reset my pc function, but halfway or so through that.. the same power off.

Since then i've had the pc in bios mode for about an hour as of typing,

seems stable, temps are 46c for cpu and around 45 for the mb as per bios report.. with vcore 1.4v and ddr volts at 1.2

I personally havent come across this kind of issue ever so i wanted to see if any of the learned community had ever encounted this?

any help would be appriciated

 

[Lutfij]

Welcome to the forums, newcomer!

psu - cooler master mwe gold 850
How old is the PSU in your build?

mem - 32gb corsair ddr4
Got a link to this ram kit?

mb - msi pro b550m-vc wifi
What BIOS version are you currently on for your motherboard?

with vcore 1.4v
I know that 1.4v is high, you should be in the 1.3v range. Are you on an overclock?

Are you using a power strip between the wall outlet and your PC?

 

[nicki-t]

Welcome to the forums, newcomer!

psu - cooler master mwe gold 850
How old is the PSU in your build?

mem - 32gb corsair ddr4
Got a link to this ram kit?

mb - msi pro b550m-vc wifi
What BIOS version are you currently on for your motherboard?

with vcore 1.4v
I know that 1.4v is high, you should be in the 1.3v range. Are you on an overclock?

Are you using a power strip between the wall outlet and your PC?

Thanks for the welcome

https://www.corsair.com/ca/en/p/mem...EQ1bFvjR14lgfBTADFuxfqkPIIBs3wvDiszlGlXAz5MLF

https://www.amazon.ca/Corsair-Vengeance-PC4-25600-Desktop-Memory/dp/B07RW6Z692

this is the link for memory
-
I bought the cpu, psu, mb and memory in march as a new pc for a dead pc.... the only thing i brought over was the gpu since i didnt like the gpu prices and given that the pc dying was unexpected it caught my bank account by surprise.. was working fine until today..
-
bios vers is e7c95ams.ha0
-
I've not engaged in any overclocking, just quickly loading the bios the overclock settings appear to be at defaults.


Hope this helps.

 

[nicki-t]

slight update..

after leaving it completely turned off for a day or so i turned it on, did a clean install [perhaps prematurely] hoping that would help, but even during the final stages of the setup it did a power off that required me to turn off and on the power...

so trying to analyze the issue without spare parts at hand, I was thinking its one of two things.. the gpu - which is the only old holdout from the older system i used to have... or a faulty power supply, although given that again I just bought it off amazon a few months ago, im doubtful that its culprit, which by process of elimination leads back to the gpu.

I've never experienced a gpu or heard of a gpu causing a total power off even when its faulty, but it could be a possibility. I am currently feeling like i dont know where to turn a little since this is unknown and stressful territory. So what im currently gonna do is take out the gpu, inspect it as best as i can, reseat it and the memory see how things progress from there - if its still an issue i think i'll order another gpu [rip money] and if the new gpu comes in and it STILL does the power off... then i'll take it to a repair shop, have them identify whats wrong and then i'll hopefully be able to get a replacement.

decent plan?

 

[DaleH]

slight update..

after leaving it completely turned off for a day or so i turned it on, did a clean install [perhaps prematurely] hoping that would help, but even during the final stages of the setup it did a power off that required me to turn off and on the power...

so trying to analyze the issue without spare parts at hand, I was thinking its one of two things.. the gpu - which is the only old holdout from the older system i used to have... or a faulty power supply, although given that again I just bought it off amazon a few months ago, im doubtful that its culprit, which by process of elimination leads back to the gpu.

I've never experienced a gpu or heard of a gpu causing a total power off even when its faulty, but it could be a possibility. I am currently feeling like i dont know where to turn a little since this is unknown and stressful territory. So what im currently gonna do is take out the gpu, inspect it as best as i can, reseat it and the memory see how things progress from there - if its still an issue i think i'll order another gpu [rip money] and if the new gpu comes in and it STILL does the power off... then i'll take it to a repair shop, have them identify whats wrong and then i'll hopefully be able to get a replacement.

decent plan?

If you don't have any spare parts, then my first step would be to take it to a repair shop. They'll have components that they can swap out for troubleshooting purposes.