ahh......I guess I did not do the full wipe and reinstall yet, I can try that if you think it's necessary.
CyberPowerPC, I didn't want to trash the company or anything, but customer service has definitely been a headache (for me at least).
Yes, that is "not good".
(putting it nicely)
They deserve to be thrown under the bus. And then the bus backed up, to do it again.