Question Constant Mouse Cursor Stutter on Desktop

[KnightsCross]

My mouse/ cursor has constant stutter even with no cpu or gpu load. I cannot figure out why and it even stutters in bios menu. It stutters intermittently but is very nooticeable when it is doing it which happens to be at least every 3 seconds. I recently installed windows 11 and a Ryzen 5900x cpu on my rig, but it worked fine for a week or 2 after the installation. I have tried several fixes but nothing has helped. This problem seems to only occur with wireless mice. This is what I have tried:

1: switched harddrives as I recently installed a nvme.
2: Switched usb ports.
3: switched mice.
4:reinstalled windows.
5:reinstalled mouse drivers.

My system:
Ryzen 9 5900x cpu
2x16gb Corsair vengeance 3200Mhz
Radeon 6600XT gpu
samsung 500gb NVMe
500gb WD SSD
4TB WD HD
Corsair H100i cpu cooler
EVGA 850GQ PSU
MSI B550 Gaming Plus

Please help. I feel like I have tried everything. All suggestions WELCOME.

 

[Lutfij]

Make and model of your mouse?

I recently installed windows 11
Where did you source the installer for the OS? Perhaps try and recreate your installer to rule out a corrupt installer? As for the motherboard, you forgot to mention that in your spec's list. Please include the BIOS version for your motherboard as well. How old is the PSU and perhaps the mouse in question?

Side question, were all relevant drivers for your platform installed in an elevated command or did you let the OS source the drivers on it's own?

A video of the stutter would add more color to paint this picture.

 

[KnightsCross]

Make and model of your mouse?

I recently installed windows 11
Where did you source the installer for the OS? Perhaps try and recreate your installer to rule out a corrupt installer? As for the motherboard, you forgot to mention that in your spec's list. Please include the BIOS version for your motherboard as well. How old is the PSU and perhaps the mouse in question?

Side question, were all relevant drivers for your platform installed in an elevated command or did you let the OS source the drivers on it's own?

A video of the stutter would add more color to paint this picture.

Update: Windows 11 is a physical USB drive purchased from Bestbuy. PSU approximately 1 year old. BIOS also updated today to latest version, and the model of mobo is MSI B550 Gaming Plus. Mouse is maybe 2 years old. Also a bit of important information I forgot to mention is that this apparently is only affecting wireless mouse. I plugged in a wired mouse and the problem wasnt there, only the wireless causing trouble. Its not so much lag as it is skipping. Like missing frames.

mouse is a M510 Logitech wireless and I installed drivers with OS finding them, or I tracked them down myself.

 

[Lutfij]

How far away is the dongle from the mouse in question? Just for the sake of relevance, can you state the BIOS version you're on at this moment?

 

[KnightsCross]

How far away is the dongle from the mouse in question? Just for the sake of relevance, can you state the BIOS version you're on at this moment?

I just updated to 7C56v1.B0 and the dongle is about 30 inches away with nothing inbetween them.

 

[Lutfij]

Clear CMOS, then try reinstalling the platform's chipset drivers in an elevated command, i.e, Right click installer>Run as Administrator.

 

[KnightsCross]

Clear CMOS, then try reinstalling the platform's chipset drivers in an elevated command, i.e, Right click installer>Run as Administrator.

Im sorry I should have mentioned, I already did that.

 

[KnightsCross]

I still have no solution for this problem, I am feeling disenchanted and idk what to do. I don't want to just accept it and go back to used a wired mouse.

 

[Grobe]

What happens if you test the same wireless mouse on a different computer - but at same location ?

 

[KnightsCross]

What happens if you test the same wireless mouse on a different computer - but at same location ?

It works normally on a different pc. I have bought a new wireless mouse to test today hoping that maybe all 3 of my wireless mice are bad, will let you know how it goes.

 

[Grobe]

Maybe there is something going on with bios/efi since the bios meny are also affected by this problem. Have you checked if there is new bios firmware from MSI and if this specific issue are mentioned ?

 

[KnightsCross]

Maybe there is something going on with bios/efi since the bios meny are also affected by this problem. Have you checked if there is new bios firmware from MSI and if this specific issue are mentioned ?

Yeah I updated to the lastest bios for my mobo, and I also bought a new wireless mouse, also a logitech M510 model. It is still doing it. The lag stutter episodes are intermittent. That is, it may stutter for 2-10 seconds and then be fine for 2-10 seconds, then repeat. I dont know what to do, I have literally tried everything.

 

[KnightsCross]

Maybe there is something going on with bios/efi since the bios meny are also affected by this problem. Have you checked if there is new bios firmware from MSI and if this specific issue are mentioned ?

is it possible some setting in bios has affected this? For instance I had to manually set the frequency of ram to 3200mhz as my sticks are rated at 3200. Could any setting affect the performance of a wireless mouse?

 

[Grobe]

I cannot imagine a bios setting should intervene with usb traffic - but of course cannot rule anything out if there is some weird firmware bug.

However, have you considered the possibility of bad radio coverage, that is some other wireless equipment that mess up the signal reception ?

If you cannot figure this out, I'd suggest you contact MSI and repport the problem, you may just be the lucky guy that is being the first to discover a problem with that motherboard.

 

[KnightsCross]

Man

I cannot imagine a bios setting should intervene with usb traffic - but of course cannot rule anything out if there is some weird firmware bug.

However, have you considered the possibility of bad radio coverage, that is some other wireless equipment that mess up the signal reception ?

If you cannot figure this out, I'd suggest you contact MSI and repport the problem, you may just be the lucky guy that is being the first to discover a problem with that motherboard.

You have been a exceptionally professional and helpful, a breath of fresh air. Can't tell you how many times I've been talked to like I was some sort of moron on this forum. I truly appreciate it.
Aside from that I feel like there is some basis in what you're saying due to the fact that the stuttering comes and goes and the way it behaves is almost like something is interfering with it. Maybe I will do just that, contact MSI. Thank you for the suggestion.

 

[KnightsCross]

I cannot imagine a bios setting should intervene with usb traffic - but of course cannot rule anything out if there is some weird firmware bug.

However, have you considered the possibility of bad radio coverage, that is some other wireless equipment that mess up the signal reception ?

If you cannot figure this out, I'd suggest you contact MSI and repport the problem, you may just be the lucky guy that is being the first to discover a problem with that motherboard.

Also I just want to run one more question by you. Someone mentioned this on a forum I was surfing to solve my problem. I don't think it's believable but since I am paranoid and OCD I thought I would ask someone else. I recently replaced my old Ryzen 2700x cpu with a Ryzen 5900x, as well as updating to windows 11. Is there any circumstance where the cpu could be defective and pretty much only causing trouble with the mouse stutter?

 

[Grobe]

I recently replaced my old Ryzen 2700x cpu with a Ryzen 5900x, as well as updating to windows 11. Is there any circumstance where the cpu could be defective and pretty much only causing trouble with the mouse stutter?

Then I have to ask a question back : Was there a clear tendency that there was no mouse stuttering before replacing the CPU, and the issue clearly began after ?

If that is the case (or if you don't know the answer to my question above), you may consider replacing back to the old CPU just to rule out or confirm the CPU are to blame.

But if that is the case, the CPU might not be the issue, but an awaiting bios update from MSI, or even a firmware bug that MSI isn't aware of. It might be, but the point is - even if the problem goes away if replacing to the old GPU, you still cannot be sure that the CPU itself is bad.

 

[KnightsCross]

Then I have to ask a question back : Was there a clear tendency that there was no mouse stuttering before replacing the CPU, and the issue clearly began after ?

If that is the case (or if you don't know the answer to my question above), you may consider replacing back to the old CPU just to rule out or confirm the CPU are to blame.

But if that is the case, the CPU might not be the issue, but an awaiting bios update from MSI, or even a firmware bug that MSI isn't aware of. It might be, but the point is - even if the problem goes away if replacing to the old GPU, you still cannot be sure that the CPU itself is bad.

The issue did begin after, but I can't be certain that's the cause because I also simultaneously installed a NVMe and windows 11.

Update: I have tested all 3 recently newly installed components and nothing fixed the issue. My last ditch effort was to move the router to a different location away from my desktop, and it seems to have helped. I am not sure if it has cured it yet, one day of testing and I will know for certain. It does seem promising though, so I am almost ready to declare router signal interference as the cause.