Question CPU fan still running and CPU debug light is on after shutdown

[MaazKhan786]

i have just built myself a pc with the following specs:
ryzen 5 3600X
MSI X570 gaming plus
16gb ram
2tb hdd
256gb ssd
RTX 2070

For the past 3 days it was working completely fine and there were no issues with anything at all. However all of a sudden, when i shut it down the 3rd day, the power button on the case stayed on but there was no display on the screen, the gpu and cpu fans were still running. Next to that, the CPU debug light was on. Since then it hasnt shut down properly, the debug light is on and the are running whenever i shut it down.
When i turn the pc on, there is no problem, the debug light turns off.

so what i've gathered is that it didnt fully go into shut down or it might be something else.

I've got the lastest bios adn genuine windows 10.

Could anyone please help me?

 

[CountMike]

i have just built myself a pc with the following specs:
ryzen 5 3600X
MSI X570 gaming plus
16gb ram
2tb hdd
256gb ssd
RTX 2070

For the past 3 days it was working completely fine and there were no issues with anything at all. However all of a sudden, when i shut it down the 3rd day, the power button on the case stayed on but there was no display on the screen, the gpu and cpu fans were still running. Next to that, the CPU debug light was on. Since then it hasnt shut down properly, the debug light is on and the are running whenever i shut it down.
When i turn the pc on, there is no problem, the debug light turns off.

so what i've gathered is that it didnt fully go into shut down or it might be something else.

I've got the lastest bios adn genuine windows 10.

Could anyone please help me?

Could be going to sleep instead of full shutdown, It's probably windows problem, check which power plan you are using and how it is set.
Run this line and see what happens, it's once event only.
%windir%\System32\shutdown.exe -s -f -t 00

 

[Karadjgne]

Nice well balanced pc with good overall choices 👍. But what psu?

Go into bios and disable Fast Boot. You have an SSD as boot drive so Fastboot is moot and just causes more issues than warranted.

 

[MaazKhan786]

Could be going to sleep instead of full shutdown, It's probably windows problem, check which power plan you are using and how it is set.
Run this line and see what happens, it's once event only.
%windir%\System32\shutdown.exe -s -f -t 00

Its still done the same thing. however this time the case fans turned off by itself, it didnt have to force shutdown the pc

 

[MaazKhan786]

Nice well balanced pc with good overall choices 👍. But what psu?

Go into bios and disable Fast Boot. You have an SSD as boot drive so Fastboot is moot and just causes more issues than warranted.

Cheers
I have the corsair 650w PSU, alright i'll try that out and see if it done anything

 

[Cubeeee]

I’d check if your power switch/reset switch connectors Are plugged in correctly. My pc wasn’t powering on/off correctly as well and it turned out to be because the power SW pin from my case wasn’t plugged in right.

 

[MaazKhan786]

I’d check if your power switch/reset switch connectors Are plugged in correctly. My pc wasn’t powering on/off correctly as well and it turned out to be because the power SW pin from my case wasn’t plugged in right.

alright i'll have a look at that, i highly doubt it is because of that, but i will double check.
Thanks for the input.

 

[Geeksman]

I have the exact same problem. I when turn off my PC. Screen goes black but PC itself is still running. Did you find a solution for that?

 

[MaazKhan786]

I have the exact same problem. I when turn off my PC. Screen goes black but PC itself is still running. Did you find a solution for that?

No i didnt, its still having the same problem, i’ve tried everything but nothing seems to be working. Please tell me if you come up with a solution

 

[Geeksman]

No i didnt, its still having the same problem, i’ve tried everything but nothing seems to be working. Please tell me if you come up with a solution

Yes i found a solution. I just turned off hibernate and that fixed my problem. But i noticed something weird when i turn off the PC it takes a bit longer to shutdown than start up.

 

[MaazKhan786]

Could you please tell me how to do that please, it would be easier if you just emailed me -removed by moderator

 

[Geeksman]

Could you please tell me how to do that please, it would be easier if you just emailed me -removed by moderator

Unfortunately the problem has come to me again so this is by far a hardware issue. But i found something weird today i turned off my pc as usual so it didn't turn off completely everything was running including CPU fan and GPU, etc. So i unplugged my hard driver sata cables nothing happened so i uninstalled one of my ram sticks the PC has turned off immediately so this is a ram issue, or maybe a motherboard. i also noticed that one of my ram sticks was hotter than the other one. And btw this problem in general doesn't happen to me everytime it just happens from time to time especially when i run the pc for too long. If you also wanna give it a try and disable hibernation all you have to do is run CMD as an administrator and type powercfg.exe /hibernate off. To re-enable it once again type the same command but write on instead of off and you good to go.