[SOLVED] Crackling and freezing sounds brand new laptop

[Elemandares]

Hi,
I am getting some freezing and crackling rarely with my brand new laptop
ideapad Gaming 3-15ACH6 Laptop - Type 82K2
First i tought it's the ram or ssd issues but i used all windows parameter for diagnostic also used lenovo diagnostic tools all checked device says ok

after that i realise one think in my laptop driver page only have 1 bios version and its lower version name tag but release date is newer so i'm bit confuse i guess the main issues is bios i wanna try to flash new bios but its actually downgrade and i want to save my currenct bios if anything goes wrong but i tried universal backup toolkit and it say "can not identify bios" idk how can i backup my bios

this link only official release bios :BIOS Update for Windows 10 (64-bit) - IdeaPad Gaming 3-15ACH6 - Lenovo Support TR

but in my system bios version look's like this
BIOS Version/Date LENOVO H3CN31WW(V2.01), 18.11.2021



i'm focusing BIOS situtation right now but ı'm open to other suggestion for fixing this

thanks all best regerads <3


Edit also i saw this thread now
https://www.tomshardware.com/news/amd-issues-fix-and-workaround-for-ftpm-stuttering-issues

its exactly looks like this and my cpu is 5800h gpu is 3060 95w so i'll try this soluation for now and give feedback asap

 

[logainofhades]

Check for updates, using lenovo vantage, then apply any updates it asks you to do.

 

[Elemandares]

Check for updates, using lenovo vantage, then apply any updates it asks you to do.

thanks for suggestion but i already did all of them i guess the main issues is amd PSP its equal the fTPM protocol but when i disable it from my BIOS ı cannot login in my W10 dont let me write down my pin

 

[Colif]

win 10 uses the psp to create the key that the pin uses. You can't really disable it.

you not only person with same laptop with same problem - https://forums.tomshardware.com/threads/extremely-high-latency.3757680/?view=date

I hope bios is answer or you might need to talk to lenovo

 

[rauvel]

Hi,
I am getting some freezing and crackling rarely with my brand new laptop
ideapad Gaming 3-15ACH6 Laptop - Type 82K2
First i tought it's the ram or ssd issues but i used all windows parameter for diagnostic also used lenovo diagnostic tools all checked device says ok

after that i realise one think in my laptop driver page only have 1 bios version and its lower version name tag but release date is newer so i'm bit confuse i guess the main issues is bios i wanna try to flash new bios but its actually downgrade and i want to save my currenct bios if anything goes wrong but i tried universal backup toolkit and it say "can not identify bios" idk how can i backup my bios

this link only official release bios :BIOS Update for Windows 10 (64-bit) - IdeaPad Gaming 3-15ACH6 - Lenovo Support TR

but in my system bios version look's like this
BIOS Version/Date LENOVO H3CN31WW(V2.01), 18.11.2021



i'm focusing BIOS situtation right now but ı'm open to other suggestion for fixing this

thanks all best regerads <3


Edit also i saw this thread now
https://www.tomshardware.com/news/amd-issues-fix-and-workaround-for-ftpm-stuttering-issues

its exactly looks like this and my cpu is 5800h gpu is 3060 95w so i'll try this soluation for now and give feedback asap

We seem to have the exact same problem on the exact same computer, have your freezings persisted? Or have you found any solution?

 

[Elemandares]

We seem to have the exact same problem on the exact same computer, have your freezings persisted? Or have you found any solution?

No ı'm still struggling with problem i called technical support today they checked some thing but they didn't find anything and also they said they dont get any feedback about this problem idk what should i do

 

[rauvel]

Try to disable the ethernet adapter, on the device manager. That worked for me, it's been like two weeks without freezings and I've made multiple restarts.