[SOLVED] Dell Optiplex 3050 Windows 10 Reset

[sdph536]

I recently bought a Dell Optiplex 3050 from an ebay seller.

it has windows 10 but it has been set up. I am not sure what if anything is on the machine - concerned about virus and malware.

Is there anything I can do to reset it to factory and if that can be done does that remove the risk of virus/malware or no it does not?

 

[Johnwmel]

A reset does not mean you are clean.

Here are the first steps, more steps may be needed, after I see the result of these logs.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml

Download AdwCleaner

AdwCleaner is a free program that searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer. By using AdwCleaner you can easily remove many of these types of programs for a better user experience on your computer and while browsing...

www.bleepingcomputer.com

AdwCleaner

AdwCleaner is a free anti-malware removal tool designed to eliminate: Adware (ads software) PUP/LPI (Potentially Unwanted Programs) Toolbars Hijackers (browser homepage hijackers) SpywareAdwCleaner quickly scans and removes adw...

toolslib.net

AdwCleaner 2024 - Free Adware Cleaner & Removal Tool | Malwarebytes

Download Malwarebytes AdwCleaner 2024 for free to remove adware, bloatware, unwanted toolbars, and other potentially unwanted programs (PUPs) from your Windows PC. AdwCleaner destroys adware and restores your PC's performance.

www.malwarebytes.com

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.

https://imgur.com/qERgl4y

View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml

Malwarebytes Anti-Malware 4.4.9.142 Free Download - FreewareFiles.com

Malwarebytes Anti Malware - An easy-to-use, effective application to detect and remove malware.

www.freewarefiles.com

https://www.freewarefiles.com/screenshot.php?programid=54166

Cyber Security Software and Anti-Malware | Malwarebytes

Protect your home and business PCs, Macs, iOS and Android devices from the latest cyber threats and malware, including ransomware.

www.malwarebytes.org

Forum

Malwarebytes Forums

www.malwarebytes.org

FAQ - Malwarebytes won't run or failed to resolve my issues

FAQ - Malwarebytes won't run or failed to resolve my issues

Greetings, While prevention is always better than having to deal with infections after the fact, and since cleanup can often be an incredibly difficult process, the following tutorials were created to assist you with using known methods to get Malwarebytes up and running when it is being prevente...

forums.malwarebytes.com

Scanning, you will get something like this.

https://imgur.com/4NZ5Qw0

View: https://i.imgur.com/4NZ5Qw0.gif

https://imgur.com/rRfr1oD

View: https://i.imgur.com/rRfr1oD.gif

https://imgur.com/tShE6tQ

View: https://i.imgur.com/tShE6tQ.gif

https://imgur.com/iJZHDC0

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194

 

[Bob.B]

I recently bought a Dell Optiplex 3050 from an ebay seller.

it has windows 10 but it has been set up. I am not sure what if anything is on the machine - concerned about virus and malware.

Is there anything I can do to reset it to factory and if that can be done does that remove the risk of virus/malware or no it does not?

See if something here fits.
https://www.dell.com/support/kbdoc/...or-reinstall-windows-10-on-your-dell-computer

 

[sdph536]

great.. I am all good thx.