Question Dell Optiplex 3050 Windows 10 Reset

sdph536

Honorable
Dec 5, 2015
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I recently bought a Dell Optiplex 3050 from an ebay seller.

it has windows 10 but it has been set up. I am not sure what if anything is on the machine - concerned about virus and malware.

Is there anything I can do to reset it to factory and if that can be done does that remove the risk of virus/malware or no it does not?
 

Johnwmel

Great
Jan 21, 2021
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A reset does not mean you are clean.

Here are the first steps, more steps may be needed, after I see the result of these logs.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
https://www.freewarefiles.com/screenshot.php?programid=54166
Forum
FAQ - Malwarebytes won't run or failed to resolve my issues
Scanning, you will get something like this.
View: https://i.imgur.com/4NZ5Qw0.gif

View: https://i.imgur.com/rRfr1oD.gif

View: https://i.imgur.com/tShE6tQ.gif

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194
 

Bob.B

Prominent
Feb 8, 2021
686
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