Hello everyone,
I own a Dell XPS 15 9570 since October 2018, with a core I5 8th Gen, GTX 1050 and a battery with a capacity of 56k mWh.
My actual problem is my battery capacity has been divided by 2 since the day I bought it. I do not really understand because I respected the normal time to recharge my battery.
Here you can find a report of my battery life (made with the Windows terminal) :
https://drive.google.com/open?id=19AFw4AvIlAiZik0oJzTymmxK5LdcfImP
I talked with the Dell's consumer service because I asked them if it is possible to replace my actual battery (56k mWh) by a 97k mWh battery. They sent me a quote of approximately €200 and I'm wondering if I will not have the same problem after more than one year of usage.
I chose to buy this computer for studying at the university, and to play to video games when I got time off. I was not dashed until I discovered this quick decreasing of battery life. Could you think the heat produced by the CPU and GPU when I was playing to video game damaged the cells of the battery ?
If not, maybe is it interesting to replace the battery ?
Thank you in advance for your advises !
I own a Dell XPS 15 9570 since October 2018, with a core I5 8th Gen, GTX 1050 and a battery with a capacity of 56k mWh.
My actual problem is my battery capacity has been divided by 2 since the day I bought it. I do not really understand because I respected the normal time to recharge my battery.
Here you can find a report of my battery life (made with the Windows terminal) :
https://drive.google.com/open?id=19AFw4AvIlAiZik0oJzTymmxK5LdcfImP
I talked with the Dell's consumer service because I asked them if it is possible to replace my actual battery (56k mWh) by a 97k mWh battery. They sent me a quote of approximately €200 and I'm wondering if I will not have the same problem after more than one year of usage.
I chose to buy this computer for studying at the university, and to play to video games when I got time off. I was not dashed until I discovered this quick decreasing of battery life. Could you think the heat produced by the CPU and GPU when I was playing to video game damaged the cells of the battery ?
If not, maybe is it interesting to replace the battery ?
Thank you in advance for your advises !