[SOLVED] Doubled the memory and halved the performance!! Any help appreciated

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spaingaroo

spaingaroo

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Jan 21, 2019
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Hi, I hope someone can help me work out how to proceed.
I am a visual artist, and only know as much about my computers as I have to at any given time.
I just installed 16 GB more GSkill FlareX F4-3200C14D-16GFX RAM (making 32, 4 sticks of 8 GB) and a new 500GB Samsung 970 EVO, M.2 (2280) PCIe 3.0 (x4) NVMe SSD [MZ-V7E500BW] onto a X470 Gaming Pro motherboard based computer. (I installed both at the same time)
(Obviously the computer is not old, about six months old.)
Processor is AMD Ryzen 7 2700X and the graphics cards is a Radeon WX 4100
It already has a 250GB Samsung 970 EVO, M.2 NVMe SSD with windows 10 pro installed on it.
That one is installed in slot M2-1 and the new 500gb one in M2-2.
It also has a Kingston SSD 120GB Sata.
There are a pair of rotative hard drives, that are normally unplugged, (for example during all of this process, so can be safely ignored for the moment)
I cleaned everything first, well during the installation with compressed air, but apart from that did nothing special during the process.
After I reassembled the case, brought it downstairs and reattached all it's cables etc, I booted it up. It restarted several times after very short periods, and eventually flashed a message up on the screen saying something about changed configurations, but the message was gone as soon as I noticed it, so can't say exactly what it said.
I eventually got into the bios and checked, and it seems to recognise the new hardware. I went and checked the MSI website, and there was an updated BIOS, so I downloaded that, and installed it using the m-flash method. This went off all right, but has made no difference.

The computer restarts itself several times when I boot it up each time now and although it eventually goes to windows, windows doesn't recognise the new SSD.
Looking for it in device manager turns up nothing. The bios still shows it as being there.

Also, the memory is only going at 1866 MHz and doesn't recognise the changes to the A-XMP status. (before the installation, it was set on profile two, and said that it was operating at 3200 MHz) Now it says that it is on A-XMP 2 but still reads 1866 MHz.

What did I do wrongly? I didn't think I needed to do anything before installing this new hardware. It is identical to the installed hardware. More memory of the same brand and type, same model number, and the disc is the same type only bigger.

Any advice for a stumped non IT professional, as I am? Thanks in advance.
This is how it is currently testing https://www.userbenchmark.com/UserRun/14021041
Unfortunately, I can't find a previous tes, but previously it was well over 100% on Desktop and Workstation, although about the same on gaming
PS
I have been trying changes in the BIOS and now it is not booting all the way to windows but rather going to the BIOS only.
I have gone into the BIOS again now and unchecked the Windows 10 WHQL support and now I can get into windows again.
But it's all over the place. Now the CPU fan is going at 2500 rpm but the CPU temp is far higher than it was before with the fan running at much lower speed. I am trying to tune that now.

I had better post this and not make any more changes until someone who knows what they are doing helps out.
 
Solution
C
Well for the
Time being atleast you can pull the last set of 16gb to return and still use the system at the rated 3200.
If that doesn't improve those ssd scores something still is holding it back.
Still may need win 10 reset or clean install.
A 16gb test @3200 should give you some sort of indication.

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well there were no errors on the test, but the computer is running very slow. Very very slow.
I still have a bit of time to muck around with things, but I am becoming convinced that my only solution is to return the FlareX and sell the other half, and get two by 16 gig sticks of something else.
All the available data point to 32 gigs of FlareX not working well. (the fact that they don't sell that kit, and the lack of a tick on the four slots in the motherboard QVL and everything you guys have taught me in the last couple of days) so I will have to bite the bullet on this one I think.
 
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funny, it seemed to running really slow, but seems to have done alright using the cinebench test. probably not as good as it could, but still.
The Open GL test returned 92.46 frames per second and the CPU 1723 cb (whatever cb are)
It seemed to go pretty fast just watching it, after years of watching 3D renders
 
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I have some work to get done on the fast computer, so I suppose I better just accept the stable configuration for now and get that done. But it burns to see that 450 euros in RAM running at half speed.
I will continue to tweak after, according to any advice I receive on those last few questions, so feel free to throw anything you want into the mix.
I am becoming pretty convinced that I need two by 16 gig stick, and that's it.
 
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Ya the IMC is really controlling the situation.
I would have to say it's probably Best to return and get the 2x16's.
Atleast you would still have 16gb to run while you do whatever you have to do for the 2x16's.

While waiting you can pull 16gb out set xmp and the speed to 3200 to start and use the system.

Rerun the ryzen calculator 3400 for better performance.
May flare x is is running 3400 safe
and very stable with the xmp.
System Can run prime95 all night no issuse's.

When you go to just the 16gb and have running where you feel it's good if you haven't already turned on xfr2 and pbo
Those will help performance also.
Pbo=performance boost overdrive
Xfr2= extended frequency range
You would have to consult your mobo manual for where in bios and msi terminology.

 
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There are 16 GB sticks of FlareX but it's FlareX @2400 cl15 for 224 euros, that I can see on amazon marketplace, and also, this appears on the QVL of the motherboard.
VS
well, a few choices in HiperX (I must like exes, and I do) for example this one HiperX fury @ 3200 but cl18 for 268 euro plus shipping (some few euros, it's a Spanish place) euros HX432C18FBK2/32 this also appears on the QVL
so 2400/15 = 160 and should possibly be overclockable?? (I have no idea, but I suppose could go look) VS 3200/18 = 177,777 and says it is overclockable.
There are also Crucial and adata and viper ones for around this price point. Some seem pretty good.
If I want to get the lower latency and higher speed, I have to spend a lot more. I don't really have this lot more. Of course I can return the new memory and sell the old, but I assume used memory takes a pretty sharp price drop.
I wonder what would happen if I buy the 32 gigs of FlareX and have the old flareX too. Would I be able to get 48 gig running @2400 and cl15?
Is that sort of thing possible?

This discussion probably deserves it's own thread.

Also, I notice that AMD itself says System Memory Specification 2933MHz on the page for my processor.
https://www.amd.com/en/products/cpu/amd-ryzen-7-2700x

So I should probably save as much money as possible on the speed front and put it into latency.
And also, I can't for the life of me work out if I would be able to tell the difference anyway.
If I bought the flareX and send back the fast 2 X 8 GB sticks, I will be hardly out of pocket. So even if I take a hit on the resale, I will possibly come out ahead.

Any thoughts, people who know what they are talking about?
 
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I was writing while you were posting it seems.
Can I ask about the Ryzen calculator? Is the idea that one turns on XMP, (to get the 3200) and then set all the timings and voltages according to the calculator? I didn't do it that way. I have XMP turned off
 
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Ya i can't help the availability of products or price in your country
Unfortunately.

As far as the xmp part use i have docp which is xmp for asus enabled
And my speed set to 3400.
Then manually put the numbers from ryzen calc for 3400.

It definitely bites big time that you may have to sell for a lose.
Craiglist and ebay good sources to try.

A new thread dealing with memory timing /overclocking may get someone with more experience.
But atleast we did get it running.

 
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Yes, I have just realised that I didn't actually change the speed at all, it was still on 1866. It did run stable like that haha
Thanks for all the help. I am trying to get it back from failing after trying to reset the speed to 2933
 
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well, I'll be darned, as they say.

I don't want to speak too soon, but I took the opportunity to reseat all the RAM (again) and I moved each stick over one slot, so changing the channels of the newer and the older.
I booted into the bios after restting, and thought I may as well try A-XMP again, set profile one at 2933 and changed nothing else.
It boots, I did a cinebench test and got 99,67 fps and 1780 cb.
I rebooted into memorytest MemTest 86, which is still going, but it has passed the first nine tests with no errors so far. (all the previous times with error there have been hundreds of errors on test 7 and tens of errors on test eight. )
Obviously if I can have stable @ 2933 I am completely happy with that.
If I can pass the whole MemTest with no errors, I'll try doing a stress test like prime95 and see what happens.

If it is stable now, there is no reason to think it won't stay that way, is there?
 
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Halfway through test thirteen and still no errors, and MemTest seems to be running twice as fast, approx, as the previous tests (@1866 both times, see above), at around one hour per pass.
EDIT, one hour is up and it's still halfway through test thirteen, but it is noticeably faster.
The other tests took more than eight hours for the four passes.
I am starting to get my hopes up.

Maybe even though I tried my hardest, I didn't seat the RAM properly the other times?



 
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Man, if it passes all the tests, I won't be touching anything.

I am happy to have 32 gbs at 2933 14-14-14-34
happy as the proverbial larry
 
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I mean, I could try setting XMP to 3200, but why push my luck? I think it is probably wiser not to, as it is surely fine for my purposes at 2933, which is after all what AMD says for the processor.
That's assuming that it actually does pass the testing and continue to be stable.
 
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That is great news on this end.
If it passes reboot into bios and save those settings in a profile and name it like 2933 men ok.
Once it's set you can go back to what it's running now any time.

When thats done you can try calculator if you don't like what you see then you can go back.
 
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I'll do that. Although it's a straight reset of CMOS followed by apply XMP profile one, and nothing else.
It has finished the first pass with no errors, in about 70% of the previous time (guess) (one and a half hours right now, but it's already on test five of the second pass. The other was over two hours per pass.

thanks for all your help Crosslhs82x2.

I hope I am not getting my hopes up falsely, haha, as it hasn't finished testing yet.
Maybe I will stop the full test after test ten of the second pass, and try doing some work with it.
After all, I didn't do that work I said needed to be done, too busy looking at RAM and trying to work out what to do.
And then, when I head out with the dogs, I'll start it to test all four passes. (still going to take six hours or so)
Is that a normal amount of time for these tests? The bandwith that MemTest is reporting has gone up from 13.17 GB/s to 18.59 GB/s so I suppose proportionally it's spot on.
 
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In the end I reseated all the RAM and moved it across one channel. And now it seems to be working. So this first answer was spot on, although, I did try doing that already. Already had taken out all the ram and tried each pair of modules alone and then all together.
Don't really know what I did differently, although I certainly tried more consciously to make sure of proper seating this time.
Go figure.
But it seems to be testing stable. Thanks for the help rgd1101
 
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I haven't ever used memtest sounds like things really looking up.
Now you are more inline with the IMC
Given the ram configuration you have.
My bios profiles is in tools, so go to you manual to see where it is.
Once you save what you have it will remember ever setting.
I think you got convinced to start using memtest also.
You Very Welcome
I will be here!!!!!!
 
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well, I am leaving MemTest running right through, it still ahs no errors.
If you are going to use it, prepare your patience, as it takes a few hours.
from what I read using prime95 to stress test is also a thing of hours.
anyway, thanks again for your help.
I am heading out with all my doggos now, leave MemTest running and follow up with some Prime 95. I am little afraid of that, as apparently, that's where you see errors. But everything I have been reading these last few days, on here and elsewhere has me convinced how important it is to make sure there are no errors
So, better to know now.
I hope this stability is not some sort of fluke and later it's not going to boot, or anything cruel like that.
will let you know tomorrow

 
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Since my config from the Ryzen DRAM calculator didn't work either, I have been trying a couple of the 'Memory Try-it' configurations. (maybe it's an MSI thing) It's an option in the BIOS, you can choose from a huge list of presets.
But everything else just stays on auto.
Currently doing some mem test on a 2800 16-18-18-38 configuration.

I think I will have to bite the bullet on two by 16 gigs.
Although I would be taking a hit on the speed, unless I spend too much more money, so the idea of trying to get something between what that would be and what this 'should' be is worth a try.

When I do a userbenchmark, I see that my hard drives are testing very very poorly.

Could that be a cause, or at least related?
https://www.userbenchmark.com/UserRun/14100106
unknown.png


I am reading up, trying to work out why all the hard-drives are performing so badly.
I have AHCI as the disk method.



 
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