[SOLVED] Doubled the memory and halved the performance!! Any help appreciated

[spaingaroo]

Hi, I hope someone can help me work out how to proceed.
I am a visual artist, and only know as much about my computers as I have to at any given time.
I just installed 16 GB more GSkill FlareX F4-3200C14D-16GFX RAM (making 32, 4 sticks of 8 GB) and a new 500GB Samsung 970 EVO, M.2 (2280) PCIe 3.0 (x4) NVMe SSD [MZ-V7E500BW] onto a X470 Gaming Pro motherboard based computer. (I installed both at the same time)
(Obviously the computer is not old, about six months old.)
Processor is AMD Ryzen 7 2700X and the graphics cards is a Radeon WX 4100
It already has a 250GB Samsung 970 EVO, M.2 NVMe SSD with windows 10 pro installed on it.
That one is installed in slot M2-1 and the new 500gb one in M2-2.
It also has a Kingston SSD 120GB Sata.
There are a pair of rotative hard drives, that are normally unplugged, (for example during all of this process, so can be safely ignored for the moment)
I cleaned everything first, well during the installation with compressed air, but apart from that did nothing special during the process.
After I reassembled the case, brought it downstairs and reattached all it's cables etc, I booted it up. It restarted several times after very short periods, and eventually flashed a message up on the screen saying something about changed configurations, but the message was gone as soon as I noticed it, so can't say exactly what it said.
I eventually got into the bios and checked, and it seems to recognise the new hardware. I went and checked the MSI website, and there was an updated BIOS, so I downloaded that, and installed it using the m-flash method. This went off all right, but has made no difference.

The computer restarts itself several times when I boot it up each time now and although it eventually goes to windows, windows doesn't recognise the new SSD.
Looking for it in device manager turns up nothing. The bios still shows it as being there.

Also, the memory is only going at 1866 MHz and doesn't recognise the changes to the A-XMP status. (before the installation, it was set on profile two, and said that it was operating at 3200 MHz) Now it says that it is on A-XMP 2 but still reads 1866 MHz.

What did I do wrongly? I didn't think I needed to do anything before installing this new hardware. It is identical to the installed hardware. More memory of the same brand and type, same model number, and the disc is the same type only bigger.

Any advice for a stumped non IT professional, as I am? Thanks in advance.
This is how it is currently testing https://www.userbenchmark.com/UserRun/14021041
Unfortunately, I can't find a previous tes, but previously it was well over 100% on Desktop and Workstation, although about the same on gaming
PS
I have been trying changes in the BIOS and now it is not booting all the way to windows but rather going to the BIOS only.
I have gone into the BIOS again now and unchecked the Windows 10 WHQL support and now I can get into windows again.
But it's all over the place. Now the CPU fan is going at 2500 rpm but the CPU temp is far higher than it was before with the fan running at much lower speed. I am trying to tune that now.

I had better post this and not make any more changes until someone who knows what they are doing helps out.

 

[Crosslhs82x2]

I very well could be.
What are those setting telling you for voltages.?

 

[spaingaroo]

I very well could be.
What are those setting telling you for voltages.?

Is that what you mean?

I went ahead and bought those 32 gigs of slower FlareX G.Skill F4-2400C15D-32GFX so will see if that makes me happier.
I can send the new memory back, and that makes for the whole cost (almost) of the 32 gigs, so if I can sell the older two sticks for something reasonable, I can put that money into another project.
I mean to say, if I have to accept slower (and I am still not sure where exactly I am going to notice) I may as well have it for less money.
I still have to make a new post asking if anybody can help me work out what's going on with those NVviMe hard drives.
It's great that you are helping me out, but I really hate having to spend all my time trying to get stuff working right, and hope to be able to go back to my work soon.
(I did get a few hours of work done yesterday, on the machine with no real problems)
thanks again for continuing to help BTW.

 

[Crosslhs82x2]

My friend with the 2x8 3200 gtzr is at 3400 no voltage increase
So set xmp then the 3200 to start.
Then you can try more speed.
We were able to go to 3600 no problem.

 

[Crosslhs82x2]

Well for the
Time being atleast you can pull the last set of 16gb to return and still use the system at the rated 3200.
If that doesn't improve those ssd scores something still is holding it back.
Still may need win 10 reset or clean install.
A 16gb test @3200 should give you some sort of indication.

 

[spaingaroo]

Well for the
Time being atleast you can pull the last set of 16gb to return and still use the system at the rated 3200.
If that doesn't improve those ssd scores something still is holding it back.
Still may need win 10 reset or clean install.
A 16gb test @3200 should give you some sort of indication.

Yes, I suppose that is what I should do next. I still have all four sticks in, and have it running at 2800 16-18-18-38.
I was going to make a post in the storage section, but I suppose I need to test it again, with only the sixteen gigs in.

Do you think it may be a W10 problem?
I don't know if I am best off waiting until I get the new memory, and install that, and then go ahead trying to set that up perfectly.
In the meantime I was using the machine for hours yesterday, no probs.

 

[Crosslhs82x2]

Don't do anything that drastic yet.
Just pull the newer 16gb out reset bios set you xmp and 3200 and retest.

 

[Crosslhs82x2]

Any new word on system or when you get the new ram?

 

[Crosslhs82x2]

Thought I would check in with you again and see how it all running.