[SOLVED] Doubled the memory and halved the performance!! Any help appreciated

[spaingaroo]

Hi, I hope someone can help me work out how to proceed.
I am a visual artist, and only know as much about my computers as I have to at any given time.
I just installed 16 GB more GSkill FlareX F4-3200C14D-16GFX RAM (making 32, 4 sticks of 8 GB) and a new 500GB Samsung 970 EVO, M.2 (2280) PCIe 3.0 (x4) NVMe SSD [MZ-V7E500BW] onto a X470 Gaming Pro motherboard based computer. (I installed both at the same time)
(Obviously the computer is not old, about six months old.)
Processor is AMD Ryzen 7 2700X and the graphics cards is a Radeon WX 4100
It already has a 250GB Samsung 970 EVO, M.2 NVMe SSD with windows 10 pro installed on it.
That one is installed in slot M2-1 and the new 500gb one in M2-2.
It also has a Kingston SSD 120GB Sata.
There are a pair of rotative hard drives, that are normally unplugged, (for example during all of this process, so can be safely ignored for the moment)
I cleaned everything first, well during the installation with compressed air, but apart from that did nothing special during the process.
After I reassembled the case, brought it downstairs and reattached all it's cables etc, I booted it up. It restarted several times after very short periods, and eventually flashed a message up on the screen saying something about changed configurations, but the message was gone as soon as I noticed it, so can't say exactly what it said.
I eventually got into the bios and checked, and it seems to recognise the new hardware. I went and checked the MSI website, and there was an updated BIOS, so I downloaded that, and installed it using the m-flash method. This went off all right, but has made no difference.

The computer restarts itself several times when I boot it up each time now and although it eventually goes to windows, windows doesn't recognise the new SSD.
Looking for it in device manager turns up nothing. The bios still shows it as being there.

Also, the memory is only going at 1866 MHz and doesn't recognise the changes to the A-XMP status. (before the installation, it was set on profile two, and said that it was operating at 3200 MHz) Now it says that it is on A-XMP 2 but still reads 1866 MHz.

What did I do wrongly? I didn't think I needed to do anything before installing this new hardware. It is identical to the installed hardware. More memory of the same brand and type, same model number, and the disc is the same type only bigger.

Any advice for a stumped non IT professional, as I am? Thanks in advance.
This is how it is currently testing https://www.userbenchmark.com/UserRun/14021041
Unfortunately, I can't find a previous tes, but previously it was well over 100% on Desktop and Workstation, although about the same on gaming
PS
I have been trying changes in the BIOS and now it is not booting all the way to windows but rather going to the BIOS only.
I have gone into the BIOS again now and unchecked the Windows 10 WHQL support and now I can get into windows again.
But it's all over the place. Now the CPU fan is going at 2500 rpm but the CPU temp is far higher than it was before with the fan running at much lower speed. I am trying to tune that now.

I had better post this and not make any more changes until someone who knows what they are doing helps out.

 

[spaingaroo]

I have got the flareX running all together (all 32 gigs), on the XMP 1 profile at 2933 and it seems to boot and be stable etc. I am just running the memory tests as described at this page http://www.tomshardware.co.uk/faq/id-3817589/troubleshooting-problems-memory-ram-xmp-profile-configurations.html
but I did a userbenchmark test before starting that, which seems at first glance to be better. It is back over 100 on desktop and workstation. https://www.userbenchmark.com/UserRun/14040914
But the cpu seems to be running well under what it should, or is it just that many people overclock?

 

[spaingaroo]

ok, getting plenty of errors, on MeMtest86 so that's a bust

 

[kerberos_20]

well it does post, which is a hint that they could run stable, but it will need manual settings

can u post picture of you memtest errors?

 

[Crosslhs82x2]

Sounds like time for typhoon burner and ryzen dram calculator.

 

[spaingaroo]

Any reason why this would not be a good alternative Kingston HX432C18FBK2/32 - Memoria DRAM de 32 GB, Color Negro, as seen here https://www.amazon.es/Kingston-HX432C18FBK2-32-Memoria-Color/dp/B07BJJNXNN
Kingston is a good brand isn't it?
It's on the QVL of the motherboard

The chips are micron. I really just need fast and stable. I don't need to be the best on the block

 

[spaingaroo]

well it does post, which is a hint that they could run stable, but it will need manual settings

can u post picture of you memtest errors?

Sorry, I decided to turn off the XMP and try doing the memory test with no OC, so can't right now.
But there were like 345 errors on test 7 and 40 or 50 on test eight. (I cancelled the rest of the testing)
So far on the newer test (with XMP off) it has gotten past test seven with no errors
It's on test eight now, well now test nine, no errors so far

 

[kerberos_20]

u could try xmp profile (for lower timing = better performance) just with lower clock, see how far u can go
other than that, manuly editing timings for better clock

 

[spaingaroo]

or these corsair? https://www.amazon.es/Corsair-Vengeance-LPX-rendimiento-CMK32GX4M2B3200C16/dp/B016ORTNI2

 

[kerberos_20]

if those sticks are under qvl, then u can pick them

 

[spaingaroo]

I am thinking about going ahead with buying these Kingston HiperX https://www.amazon.es/dp/B07BJJNXNN/ref=psdc_937922031_t4_B0171GQR0C because they seem unbeatable at the price. But they turn out similar to the Trident from the USA (newegg) but they can't guarantee that I won't have to pay customs import duties on it, it seems to me.
whereas the Amazon ones there's no problems.

 

[spaingaroo]

if those sticks are under qvl, then u can pick them

That would be the best way to get fast and stable ¿no?
Just replace the four sticks with only two. It seems from looking at the qvl, that most of the memories are only listed as being able to run on one or two sticks.

 

[spaingaroo]

OK, so I see that they are
JEDEC/XMP TIMING PARAMETERS
• JEDEC/PnP: DDR4-3200 CL18-21-21 @1.2V
•XMP Profile #1: DDR4-3200 CL18-21-21 @1.2V
•XMP Profile #2: DDR4-2933 CL17-19-19 @1.2V
very much higher latency. (the flareX are 14-14-14 @1.35 volts)

Will I be able to note that?

Being that I only just sort of understand what it means, will it make a difference to me?
Will it make a difference that matters to someone who isn't interested in gaming I mean?
I mainly am working in Krita, (digital painting software) and wish to be able to run my screenshot software, Autoscreencapture and OBS studio concurrently, along with Krita while working on large scale documents.
I also work with Blender at times, and use blender to edit video.
Other main use is image manipulation in the Gimp.

 

[spaingaroo]

https://www.newegg.com/global/es-es/Product/Product.aspx?Item=N82E16820232413 these seem like a good thing too, but as I said before, I have never ordered from newegg in the USA before, and although shipping isn't expensive, I am worried about customs

 

[Crosslhs82x2]

So was there any errors on the tests.
If not then ryzen dram can help the sub timings.
Worth a shot if you have time on returning the ram.

 

[Crosslhs82x2]

Oops ryzen dram calculator.

 

[spaingaroo]

So was there any errors on the tests.
If not then ryzen dram can help the sub timings.
Worth a shot if you have time on returning the ram.

Oops ryzen dram calculator.

So far on the test there are no errors, it's still running pass two of four.
that's with the XMP turned off.
I have until the twentieth of Feb to initiate a return (that's the good thing about Amazon)

I have zero idea how to use the calculator. I opened it up before and I am more than lost.

I think the only solution that I am capable of is to buy two sticks of 16 gigas each.
I just am looking at my options there, but I also recognise I am almost out of my depth in that endeavour

Does anybody know a good page to read about speed and latency?
Update, have read many pages in the meantime. Now have a good idea of what's up

 

[Crosslhs82x2]

Well to use it you run typhoon burner.
Run it and it gives you the mem specs info you well not see anywhere else.
Just a few pieces of that info is used that you put in to ryzen dram calculator.
Once the info is in and your ram speed you want to run in this case would be the 2933 it hit the safe, fast or extreme buttons.
It calculates the numbers based from the ram.
Screenshot it save to documents then i print it out.
From there you enter bios mem or dram timings.
Once there manually enter those numbers in each field.
It will also give voltages numbers for dram voltage and soc voltage.
Then save exit .
Retest with your memtest.

If you choose to do so run cinnabench r15 for a base run (on your current ram setting now) note or save your score to go by for comparison.
You can also do the same for userbench or any other benchmark utility you have. Watch those scores raise or fall will let you know if it helping.
There are still pbo and xfr2 you can now enable in the bios that also will boost it up.
Now that you have it up and running confirms it not so much of mix ram as the imc defaulting it to 2933 and any other setting would jive.
Currently if you don't want to spend the time then i think the 2x16 32gb kits is the only way to beat the IMC issue for the purchase ram speed.
As far as the g.skill i listed i have a friend running that ram but in 2x8 16gb 3200 and has it running 3600 with no voltage increase he can run prime95 24hrs with no errors.
Keep us posted.

 

[Crosslhs82x2]

Oops wouldn't jive.

 

[spaingaroo]

Well to use it you run typhoon burner.
Run it and it gives you the mem specs info you well not see anywhere else.
Just a few pieces of that info is used that you put in to ryzen dram calculator.
Once the info is in and your ram speed you want to run in this case would be the 2933 it hit the safe, fast or extreme buttons.
It calculates the numbers based from the ram.
Screenshot it save to documents then i print it out.
From there you enter bios mem or dram timings.
Once there manually enter those numbers in each field.
It will also give voltages numbers for dram voltage and soc voltage.
Then save exit .
Retest with your memtest.

If you choose to do so run cinnabench r15 for a base run (on your current ram setting now) note or save your score to go by for comparison.
You can also do the same for userbench or any other benchmark utility you have. Watch those scores raise or fall will let you know if it helping.
There are still pbo and xfr2 you can now enable in the bios that also will boost it up.
Now that you have it up and running confirms it not so much of mix ram as the imc defaulting it to 2933 and any other setting would jive.
Currently if you don't want to spend the time then i think the 2x16 32gb kits is the only way to beat the IMC issue for the purchase ram speed.
As far as the g.skill i listed i have a friend running that ram but in 2x8 16gb 3200 and has it running 3600 with no voltage increase he can run prime95 24hrs with no errors.
Keep us posted.

I am still running the mem test (it's on pass 3 now, with zero errors so far) and reading about memory. Lucky I have two computers.
I think I can understand some of that description.
A simple question would be, what does it mean that with only 16 GB installed (2 X 8Gb), the default speed (without XMP) is 2400, but with 32 (4X 8Gb) installed it defaults to 1866 (I think it was)
Is this a sign that indeed I need to consider changing to 2 X 16 GB if I want fast and stable?

 

[spaingaroo]

The passmark MemTest86 is still running (no errors so far)
In the info on the screen the line that says RAM info is confusing to me.
RAM info : PC4-25600 DDR4 XMP 3200MHz / 14-14-14-34 / G Skill Intl F4-3200C
Is this supposed to be reading the rated ability?
I ask because I have XMP turned off in the bios now. I didn't note what it said the first time, when it was giving the errors

 

[Crosslhs82x2]

Well i would have to say that
It may be the easiest thing for you to do.
I think that the imc is what is controlling the 4x8 32 down 1866 why down lower i don't know.

 

[spaingaroo]

the MemTest is almost finished.
It seems there are no errors.
What should I do next? Use the Ryzen Calculator to try and set something better and then retest?
I have found some explanatory videos. I can probably learn how to do it.
Or just admit that I would be better off with 2 X 16 gigs and forget trying to set this up?

Any opinions?

 

[Crosslhs82x2]

Its totally up to you and your time line on returning the ram and the scores jf they improved high enough.
After making any of the changes you would need to rerun the tests.
I will be around as long as you feel you have could use some help.
On my friends 2700x his cinnabench score level off between 1839 and 1859.
My 2600x with the flare x 3200 is 1440 to 1460.
So theres some numbers to help gauge this ram or the 2x16 ram if you go that way.
I will be here.

 

[spaingaroo]

no errors. I am going to try setting the safe settings from the DRAM calculator and set the memory test again

 

[spaingaroo]

Well to use it you run typhoon burner.
Run it and it gives you the mem specs info you well not see anywhere else.
Just a few pieces of that info is used that you put in to ryzen dram calculator.
Once the info is in and your ram speed you want to run in this case would be the 2933 it hit the safe, fast or extreme buttons.
It calculates the numbers based from the ram.
Screenshot it save to documents then i print it out.
From there you enter bios mem or dram timings.
Once there manually enter those numbers in each field.
It will also give voltages numbers for dram voltage and soc voltage.
Then save exit .
Retest with your memtest.

If you choose to do so run cinnabench r15 for a base run (on your current ram setting now) note or save your score to go by for comparison.
You can also do the same for userbench or any other benchmark utility you have. Watch those scores raise or fall will let you know if it helping.
There are still pbo and xfr2 you can now enable in the bios that also will boost it up.
Now that you have it up and running confirms it not so much of mix ram as the imc defaulting it to 2933 and any other setting would jive.
Currently if you don't want to spend the time then i think the 2x16 32gb kits is the only way to beat the IMC issue for the purchase ram speed.
As far as the g.skill i listed i have a friend running that ram but in 2x8 16gb 3200 and has it running 3600 with no voltage increase he can run prime95 24hrs with no errors.
Keep us posted.

no errors on the run using the manually inputted timings from the Dram calculator.

Upon re-reading your post I see that you suggested using 2933, whereas I used 3200 and the safe settings.
I will try to download Cinebench and run a test.
The BIOS still reports 1866 even after manually setting the numbers from the Ryzen calculator.
Is there something else I should have changed? I am going to go in and have another look
I am just getting started today.