Question FIFA 21 crashing itself on startup ?

[ArjunY]

I hope this finds you in the best of health.

I have been facing an issue with FIFA 21 (acquired from Xbox Game Pass), where a black screen comes up on startup, only for it to close abruptly (Video link attached, Click Here). I tried it through Steam as well, but to no avail. Upon speaking to EA Customer Care, and even handing them the dxDiag report, they said that the system was perfectly compatible, yet had no idea why it was closing down like that.

I would be glad to receive any solutions from you.

System Specifications for Reference:
i3 9100F
RX 580 4GB
8GB x 1 (DDR4-3000)
550W Bronze
240GB SSD + 1TB HDD

 

[Lutfij]

Make and model of your motherboard? Make and model of your PSU and it's age(if it's recycled)? Which slot is the single stick of 8GB of ram populating? Make and model of your SSD?

 

[ArjunY]

Make and model of your motherboard? Make and model of your PSU and it's age(if it's recycled)? Which slot is the single stick of 8GB of ram populating? Make and model of your SSD?

Motherboard: AsRock H310CM-HDV
PSU: Cooler Master 550W 80+ Bronze (new, bought in January)
SSD: Phantom 240GB 2.5" SSD
RAM: It's a G.Skill Ripjaws, just that I don't quite know the slot number. I do know that the RAM slots are 2 instead of 4, the motherboard being a Micro ATX one.


I hope this helps.

 

[COLGeek]

Windows up to date? How about your main device drivers (video, motherboard chipset, network, etc)?

Any issues with any other games?

 

[ArjunY]

Windows up to date? How about your main device drivers (video, motherboard chipset, network, etc)?

Any issues with any other games?

Update: Somehow after a few Windows Updates, it started running fine.