Question Freesync causing screen artifacts at times ?

necroheadbanger

Honorable
Sep 8, 2017
95
3
10,545
So, I am running an AMD RX 6600, and recently bought an ASUS VA24EHE screen, which is 75hz and supports Freesync. I've got Freesync on but recently came across an odd problem that happens at very specific times and I've had a hard time replicating: random artifacts show up on screen for seemingly no reason.

I've only been able to replicate this twice so far:
1. Watching any video on the desktop Telegram app.
2. Using the Steam Overlay while playing Sword Art Online Re: Hollow Fragment.

Whenever I'm in any of those two situations and I start moving the mouse around, random thick horizontal lines start showing up on my screen, they look like corruption, mostly it's a bunch of green pixels and some other lines. It happens totally at random and I can't replicate it in any consistent manner. I'm yet to find any other way for these lines to show up.

I can confirm that this is a Freesync issue, because after turning Freesync off on the AMD settings, said lines stopped appearing. However, trying to watch any other video (on Firefox, WhatsApp, Windows' player) or trying to use the Steam Overlay on any other game doesn't cause artifacts to appear at all.

Anyone has got any idea of why this might happen?
 

Lutfij

Titan
Moderator
Use DDU to remove all GPU drivers(Intel, Nvidia and AMD) then manually reinstall with the latest GPU drivers sourced from AMD's support site in an elevated command, assuming you're on Windows OS, right click installer>Run as Administrator.
 

necroheadbanger

Honorable
Sep 8, 2017
95
3
10,545
Update on the issue:

1. Tried a different HDMI cable, issue persists.
2. Setting the refresh rate to 50hz fixes the issue.
3. Using Radeon Chill to limit frames to 75 on that Sword Art Online game fixes the issue.

I'm almost totally sure that this is a frame syncing issue, because in both scenarios I'm basically running an overlay on top of the main app, and the framerates and/or graphical APIs might differ, thus causing Freesync to freak out when refreshing the screen.