Just built my PC, installation and set up seemed fine and the PC seems to be operating fine for normal things such as web surfing, email, ect. However when I switch to gaming (playing Total War: Warhammer 2) I can only get a few minutes into the game before the screen goes completely black and I lose all function. The PC itself remains on (fans going, RGB lighting stays on for the RAM and PSU, and the GPU fans themselves continue to operate.) The PC will not come out of this state without manually turning off the PC and then back on after which case it seems fine. So far it has only crashed while gaming. When looking at the performance diagnostics, it looks like GPU and VRAM utilization goes all the way up to 100% while gaming and after a few minutes in this state the monitor goes black and I lose control. I have gone through and used the AMD driver update tool as well as gone through and used the built in Radeon Software. My PSU is a Corsair CX-F RGB Series 750wat 80plus gold certified PSU. RAM is 16GB. Nothing I have tried has worked. Please let me know what I can do to resolve this issue or if I should be looking to Newegg for a replacement. Thanks.
GPU: Radeon™ RX 5500 XT OC 4G (2.0)
CPU: AMD Ryzen 5 3600 6-Core Processor
6 Cores
Motherboard: B550 Phantom Gaming 4
Ram: 16GB
PSU: 750 watt Gold Certified PSU
OS: Windows 10 64-bit
BIOS VersionIn Windows) American Megatrends Inc. P1.8, 2/23/2021 (Radeon Software says: BIOS Version
017.002.000.000)
Chipset: 5.12.0.38
Radeon Software Version: 21.3.2
Please Help! I just want to game with my friends =(
GPU: Radeon™ RX 5500 XT OC 4G (2.0)
CPU: AMD Ryzen 5 3600 6-Core Processor
6 Cores
Motherboard: B550 Phantom Gaming 4
Ram: 16GB
PSU: 750 watt Gold Certified PSU
OS: Windows 10 64-bit
BIOS VersionIn Windows) American Megatrends Inc. P1.8, 2/23/2021 (Radeon Software says: BIOS Version
017.002.000.000)
Chipset: 5.12.0.38
Radeon Software Version: 21.3.2
Please Help! I just want to game with my friends =(