[SOLVED] Headphones not playing right stero

[Madnxss]

Hi, recently my headphones broke and I bought a pair of headphones (JBL Live 650btnc) and when I am playing games like csgo, rainbow six siege etc it doesn't have left and right stereo and combines it into one channel. I have done research and I can't seem to find anything to fix it, some people said mono audio can be a big part but I turned it off in my settings and it was never the issue.

View: https://www.youtube.com/watch?v=6TWJaFD6R2s&t=39s
videos like this, the left stereo works but not the right and it can become quite annoying when I am playing. I was thinking it could be the cable I am using. The cable I am using is a 2.5mm to 3.5mm cable between my headphones to my computer. When I use Bluetooth on these headphones, it works fine and correctly distinguishes the right and left stereo without combining it.

I am hoping someone could help me with this as it could save me $100 as I won't need to buy another pair of headphones.

Thankyou,

 

[Madnxss]

Forgot to add: When I go onto my laptop and I use the cable, it does the same thing on my pc, but when I use bluetooth on my laptop it is fine. So if it is a cable problem, could someone potentially give me an idea of what sort of cable I would need to fix it.

 

[richiestang_78]

The cable you need is a 3.5mm. Something like this

https://www.amazon.com/AmazonBasics-Stereo-Audio-Cable-Meters/dp/B00NO73Q84/ref=mp_s_a_1_1_sspa?keywords=3.5mm+audio+cable&qid=1574923764&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEzRVhFRDFDQjBGQjVLJmVuY3J5cHRlZElkPUEwNDE2MTIwM0dKMFVXVkk4MExUMiZlbmNyeXB0ZWRBZElkPUEwMTc0NjU1OURUN1lTREdUQlpEJndpZGdldE5hbWU9c3BfcGhvbmVfc2VhcmNoX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

Also be sure the cable is fully inserted in both the headphones and computer.

 

[Madnxss]

The cable you need is a 3.5mm. Something like this

https://www.amazon.com/AmazonBasics-Stereo-Audio-Cable-Meters/dp/B00NO73Q84/ref=mp_s_a_1_1_sspa?keywords=3.5mm+audio+cable&qid=1574923764&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEzRVhFRDFDQjBGQjVLJmVuY3J5cHRlZElkPUEwNDE2MTIwM0dKMFVXVkk4MExUMiZlbmNyeXB0ZWRBZElkPUEwMTc0NjU1OURUN1lTREdUQlpEJndpZGdldE5hbWU9c3BfcGhvbmVfc2VhcmNoX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

Yeah thats what I have, my headphones are 2.5mm so the 2.5mm part goes into the headphone jack and the 3.5mm goes into the pc

 

[richiestang_78]

Oh sorry. Jbl website kinda sucks and didnt see the 2.5mm part. Anyway just look for a 2.5 to 3.5 cable.

 

[Madnxss]

Oh sorry. Jbl website kinda sucks and didnt see the 2.5mm part. Anyway just look for a 2.5 to 3.5 cable.

But thats the cable I already have? So whats the point in buying a completely new cable.

 

[richiestang_78]

The cable could be defective. 2.5 and 3.5 cables are not the highest quality things around. A new 2.5 to 3.5 cable will be at most 5 or 6 dollars.

If you have access to a multimeter you can test the cable for continuity to see if it is working.

 

[Madnxss]

The cable could be defective. 2.5 and 3.5 cables are not the highest quality things around. A new 2.5 to 3.5 cable will be at most 5 or 6 dollars.

If you have access to a multimeter you can test the cable for continuity to see if it is working.

If the cable was defective wouldn't it not work at all?

 

[richiestang_78]

No. It could be broken in a way that allows mono sound only.

Listen I'm giving you the cheapest way to diagnose the problem. Your only other option is the send the headphones back under warrnty.