Help me with irq's

[Alex2641]

Hello guys
I have a problem with my usb's my usb sorage device works but no mouse or keyboard work in it
I think its to do with irq's
But i dont know how to change them
I looked in msinfo32 and i saw many conflicts to do with all my usb controllers but dont know how to change them
Any help will be extremely appreciated
Been playing with it trying to fox it for 5 days

 

[kfarris]

Try clearing CMOS (BIOS) or updating the BIOS.

Full specs would be nice, windows os too.

 

[Alex2641]

Im running Windows 7 ultimate x64
Motherboard: rampage 3 extreme
Cpu: intel 980x
6x2gb ram
Geforce 240
750 watt power supply

 

[kfarris]

https://www.asus.com/ROG-Republic-Of-Gamers/RAMPAGE_III_EXTREME/HelpDesk_Download/

Here is the site to update your BIOS have you tried seeing if that fixes your problem? Select other for BIOS stuff...

 

[Alex2641]

Yeah i have tried updating the bios but it doesnt see usb's in the computer
So i cant i dont think

 

[kfarris]

This may be a windows related issue. That or your motherboard has become damaged somehow or perhaps you just got a bad batch.

Have you tried unplugging the front USB ports and plugging them into another USB pin out on the motherboard? Just to see if all the USB ports are dead. If that is the case then your chipset controller has either died or been damaged somehow and you will need to get a new motherboard.


(Update) You could always try to RMA the board with asus for a replacement/repair.

 

[Alex2641]

Yeah because i tried to install the chipset but it didnt work it saod did this program install correctly
But thanks i will try that

 

[Alex2641]

If its a problem witg the usbs why does a usb storage device work but not a mouse or keyboard

 

[kfarris]

Like I said the chipset controller handles stuff like USB's it's most likely been damaged somehow either by heat, ESD, or rough handling, or simply faulty manufacturing...

The motherboard BIOS will detect any storage device that is connected regardless if USB works or not.