Question HELP! Trusted Platform Module (TPM) is not detected after replacing Laptop Chipset

[hendhp]

I have a MSI GS65 RE laptop. A few days ago i blew up the chipset and that made it completey died, so i brought it to repair center and they replaced the chipsetwith the new one.

After i got the laptop back, i tried to play Valorant. BUT THERE IS A POP UP MESSAGE THAT WONT LET ME OPEN THE GAME.
it says
"THIS VERSION OF VANGUARD REQUIRES TPM VERSION 2.0 TO BE ENABLED IN ORDER TO PLAY"

I looked up for many solutions from internet but none of them worked
Here's some of things that i did/checked
-TPM on bios is already enabled but windows is still not detecting
-Run-> tpm.msc says "Compatible TPM cannot be found"
-on Setting -> Device Security -> Security Processor, says (there is no TPM available. Your device maybe vulnerable)
-There is no Security Devices listed on Device manager. and definitely cant find the TPM 2.0 there

So basically my laptop is not detecting any TPM now. I wish someone can help me

 

[SkyNetRising]

-TPM on bios is already enabled but windows is still not detecting

Intel Platform Trust technology - it has to be enabled.
Try disabling and re-enabling it.

 

[COLGeek]

Please stick to a single thread.

Did the shop replace the motherboard, or physically replace chips on the original motherboard?

 

[hendhp]

Intel Platform Trust technology - it has to be enabled.
Try disabling and re-enabling it.

I cant find it in bios. i only see Intel Virtualization Technology

 

[hendhp]

Please stick to a single thread.

Did the shop replace the motherboard, or physically replace chips on the original motherboard?

They replaced the chip on the original motherboard

 

[SkyNetRising]

I cant find it in bios. i only see Intel Virtualization Technology

Look harder.
Or show screens from your BIOS.
(upload to imgur.com and post link)

 

[hendhp]

Look harder.
Or show screens from your BIOS.
(upload to imgur.com and post link)

I attached 3 photos

https://imgur.com/a/LbeyZVf

View: https://imgur.com/a/LbeyZVf

 

[SkyNetRising]

What's under Trusted Computing?

 

[hendhp]

What's under Trusted Computing?

https://imgur.com/a/3kjmm4h

View: https://imgur.com/a/3kjmm4h

 

[SkyNetRising]

Try this.

1. In the BIOS --> Security Tab --> Open the hidden menu by pressing Alt (Left Side) + F2 + Ctrl (Right Side) + Shift (Right Side) --> Trusted Computing --> Security Device Support, set to [Enable]. At this point, it will probably say "NO Security Device Found"
2. Go back to the Advanced Tab --> PCH-FW Configuration --> TPM Device Selection, set to [PTT]. This laptop doesn't have a physical TPM module, but still supports PTT, which is a software version of TPM made by Intel.
3. Save and restart. TPM should be active now. If you go back to the BIOS in the Security tab, it'll show you a lot more information about the TPM instead of saying no security device found

 

[hendhp]

Try this.

1. In the BIOS --> Security Tab --> Open the hidden menu by pressing Alt (Left Side) + F2 + Ctrl (Right Side) + Shift (Right Side) --> Trusted Computing --> Security Device Support, set to [Enable]. At this point, it will probably say "NO Security Device Found"
2. Go back to the Advanced Tab --> PCH-FW Configuration --> TPM Device Selection, set to [PTT]. This laptop doesn't have a physical TPM module, but still supports PTT, which is a software version of TPM made by Intel.
3. Save and restart. TPM should be active now. If you go back to the BIOS in the Security tab, it'll show you a lot more information about the TPM instead of saying no security device found

I can only see this under the PCH-FW Configuration, I dont know why

https://imgur.com/a/NBP3yZY

View: https://imgur.com/a/NBP3yZY

 

[SkyNetRising]

I can only see this under the PCH-FW Configuration, I dont know why

Did you do part #1 ?
Open the hidden menu by pressing Alt (Left Side) + F2 + Ctrl (Right Side) + Shift (Right Side)

 

[COLGeek]

They replaced the chip on the original motherboard

That is unusual and could be related to the issue. If not attached properly, all sorts of issues could be caused.

It is more common to just swap motherboards in laptops.

 

[hendhp]

Did you do part #1 ?
Open the hidden menu by pressing Alt (Left Side) + F2 + Ctrl (Right Side) + Shift (Right Side)

I did. Without opening the hidden menu I woudln't be able to access PCH-FW Configuration as well.