M mjo Distinguished Jun 29, 2010 1 0 18,510 Jun 29, 2010 #1 Sony laptop crashed.Purchased sony recovery disks. They are not working. windows is loading files is displayed,then Microsoft corporation scroll bar, then nothing,then eventually blue screen and arrow key.
Sony laptop crashed.Purchased sony recovery disks. They are not working. windows is loading files is displayed,then Microsoft corporation scroll bar, then nothing,then eventually blue screen and arrow key.
edmond419 Distinguished Apr 2, 2010 435 0 18,810 Jun 30, 2010 #2 reinstall it then. get a install disc from the store, and format and reinstall Upvote 0 Downvote