Insignia USB Bluetooth Dongle Malfunctioning

naivettv

Commendable
Sep 14, 2019
11
0
1,510
Last post's responses helped, so hopefully these ones do as well.

I just purchased the Insignia USB Bluetooth Adapter from Bestbuy, and within about 2 hours I am already having issues with it. When I plug it into any USB slot on my PC, it will work for about 10 minutes then I get a Windows notification saying the USB device malfunctioned and my bluetooth shuts off. If I unplug it and plug it into the same USB slot it still doesn't work at all, but if I plug it into a different one it will work for about 10 minutes then malfunction. Any fixes or ideas? Or is it just a bad product? All help is appreciated.

(Almost) Exact error message - "The last USB device you plugged in has malfunctioned and Windows does not recognize it..."

Product - https://www.bestbuy.com/site/insignia-bluetooth-4-0-usb-adapter-black/4884001.p?skuId=4884001
 
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