installing software from CD

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Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I seem to have a very unusual problem installing programs with XP home
edition. I've never had such a problem installing software on any other
version of windows but now they have this great installation wizard.
The problem is that when I put a CD with a program, including the XP
windows Disk, it wont boot, the CD rom drive( D: ) will spin but then up
comes the message " failure to initialize properly(0xc0000006)."
If I try going through control panel-add new program I get a readmemory
writememory failure and that's it.
Going through help is no better.
Going through troubleshooting only comes up with an error report window.
I can't even see whats on the disks.
I can put in a music CD or a photo CD and can use them no problem.
I have successfully downloaded the updates for windows XP and have had no
improvement in the situation.
This is a brand new computer and I have no virus's or trojan horses,
since I have not had time to accept any emails yet. The only thing I have
downloaded are the windows updates.
I have tried vaious disks from game disks to camera software to word, but
all fail to boot.
I'm either missing something obvious or something is wrong with the
setup.exe, I can't tell which.
All I can say is if this was my computer it would be a Macintosh.
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

The first thing to do is contact the company that you purchased the computer from. It is new, there should be a warranty.

--
Just my 2¢ worth,
Jeff
__________in response to__________
"wd drive" <wd drive@discussions.microsoft.com> wrote in message news:3B31B26D-0CEE-4E09-8462-F5F5992F10BA@microsoft.com...
| I seem to have a very unusual problem installing programs with XP home
| edition. I've never had such a problem installing software on any other
| version of windows but now they have this great installation wizard.
| The problem is that when I put a CD with a program, including the XP
| windows Disk, it wont boot, the CD rom drive( D: ) will spin but then up
| comes the message " failure to initialize properly(0xc0000006)."
| If I try going through control panel-add new program I get a readmemory
| writememory failure and that's it.
| Going through help is no better.
| Going through troubleshooting only comes up with an error report window.
| I can't even see whats on the disks.
| I can put in a music CD or a photo CD and can use them no problem.
| I have successfully downloaded the updates for windows XP and have had no
| improvement in the situation.
| This is a brand new computer and I have no virus's or trojan horses,
| since I have not had time to accept any emails yet. The only thing I have
| downloaded are the windows updates.
| I have tried vaious disks from game disks to camera software to word, but
| all fail to boot.
| I'm either missing something obvious or something is wrong with the
| setup.exe, I can't tell which.
| All I can say is if this was my computer it would be a Macintosh.
|
|
|
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"wd drive" <wd drive@discussions.microsoft.com> wrote in message
news:3B31B26D-0CEE-4E09-8462-F5F5992F10BA@microsoft.com...
| I seem to have a very unusual problem installing programs with XP home
| edition. I've never had such a problem installing software on any other
| version of windows but now they have this great installation wizard.
| The problem is that when I put a CD with a program, including the XP
| windows Disk, it wont boot, the CD rom drive( D: ) will spin but then up
| comes the message " failure to initialize properly(0xc0000006)."



Several references to that error here. Perhaps something will be helpful.

http://search.experts-exchange.com/search.jsp?query=0xc0000006&searchType=all&Submit.x=31&Submit.y=9

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details. :)

Remove shoes to E-mail.
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Sounds like you may need to reinstall your CD drive. First of all, when you
boot up, do you see your CD drive listed among the devices? If not, this
won't help and you may need to talk to whoever you bought the computer from.

Assuming it's listed with your hard drive upon boot up, here are two things
that may work. I usually start with #1 but you are welcome to go to #2
immediately.

1. Right click on your desktop My Computer icon and choose "manage".
Navigate down to the Device Manager. Highlight "device manager" in the left
pane. Look for DVD/CD-ROM drives in the right pane. Click the "+" next to
it. Highlight your CD drive. Right click and say "uninstall". Say "yes" to
the query. Reboot and let XP try to reinstall it.

2. If the above doesn't work (or even before you try it), find out what
brand of CD drive you have and go to their website. Download the latest XP
driver for the drive. Install the driver following whatever method the
manufacturer recommends.


"wd drive" wrote:

> I seem to have a very unusual problem installing programs with XP home
> edition. I've never had such a problem installing software on any other
> version of windows but now they have this great installation wizard.
> The problem is that when I put a CD with a program, including the XP
> windows Disk, it wont boot, the CD rom drive( D: ) will spin but then up
> comes the message " failure to initialize properly(0xc0000006)."
> If I try going through control panel-add new program I get a readmemory
> writememory failure and that's it.
> Going through help is no better.
> Going through troubleshooting only comes up with an error report window.
> I can't even see whats on the disks.
> I can put in a music CD or a photo CD and can use them no problem.
> I have successfully downloaded the updates for windows XP and have had no
> improvement in the situation.
> This is a brand new computer and I have no virus's or trojan horses,
> since I have not had time to accept any emails yet. The only thing I have
> downloaded are the windows updates.
> I have tried vaious disks from game disks to camera software to word, but
> all fail to boot.
> I'm either missing something obvious or something is wrong with the
> setup.exe, I can't tell which.
> All I can say is if this was my computer it would be a Macintosh.
>
>
>