Question Intel ArcA770 Shutting Down PC

[wockharted]

After much thought about upgrading my system, I decided to take a chance with Intel's newest lineup. However, after installing the drivers and the graphics card, there are times when my pc will completely turn off, times such as on start up and joining a game. The only game so far I have been able to load into was Fortnite on Directx11, any other game will crash my pc as soon as textures begin loading in. I have reinstalled drivers and tried changing settings multiple times, and am now looking for help/advice. Thank you,

My part list is:
Intel Arc A770
Ryzen 5 5600x
16 GB Vengeance Pro
ASROCK B450m-HDV R4.0
128 GB SSD (Windows)
500 GB SSD(Storage)
1 TB HDD (Storage)

Edit:
600 W EVGA White 80+ PSU

 

[DSzymborski]

And the exact power supply? Most important information here.

 

[wockharted]

And the exact power supply? Most important information here.

I knew I was forgetting something, sorry, 600W EVGA 80+

 

[ohio_buckeye]

Many different kinds of EVGA 600 watt units. Such as white, bronze etc.

 

[wockharted]

Many different kinds of EVGA 600 watt units. Such as white, bronze etc.

It is white

 

[Dark Lord of Tech]

600 W EVGA White 80+ PSU , very poor quality.

 

[wockharted]

600 W EVGA White 80+ PSU , very poor quality.

I have been looking online and I am assuming the problem is with the power supply, it is one of the last components I have not upgraded yet for my system. I might be able to use my brothers PSU, which is brand new and see if that resolves the issue.

 

[USAFRet]

I have been looking online and I am assuming the problem is with the power supply, it is one of the last components I have not upgraded yet for my system. I might be able to use my brothers PSU, which is brand new and see if that resolves the issue.

And when you change this, you MUST, repeat MUST, use only the cables that come with whatever PSU you put in there.

You cannot use the current modular cables.

 

[wockharted]

Just hooked up the 750 Watt PSU 80+ Gold, still shutting down. Willing to hear all options other than returning the GPU, lmao

 

[wakajawaka]

hello, hope it is allowed to resurrect old threads, I just joined the forum because have a very similar rig having the same issue, did you find a solution for this? @wockharted

I have same processor and same graphics card, I also have a low power psu (although decent) so was just about to change it because thought it was most likely the culprit. but would hate it to get a new one just to see the problem reappear

noticed the issue only happens ( and quite quickly and reliably with some specific tasks) when using vram intensive applications like LLMs, audacity openvino tools, stable diffusion.

some TS steps:

-did windows ram health check and passed

-checked temps and they are absolutely fine when this happens.

-does not happen with cinebench

-does not happen with timespy benchmark

-happened once whith Tomb Raiders benchmark, when using high resolution and settings. when I set more realistic graphics settings, it did completed fine

would really appreciate OPs or anyone help.

 

[DSzymborski]

hello, hope it is allowed to resurrect old threads, I just joined the forum because have a very similar rig having the same issue, did you find a solution for this? @wockharted

I have same processor and same graphics card, I also have a low power psu (although decent) so was just about to change it because thought it was most likely the culprit. but would hate it to get a new one just to see the problem reappear

noticed the issue only happens ( and quite quickly and reliably with some specific tasks) when using vram intensive applications like LLMs, audacity openvino tools, stable diffusion.

some TS steps:

-did windows ram health check and passed

-checked temps and they are absolutely fine when this happens.

-does not happen with cinebench

-does not happen with timespy benchmark

-happened once whith Tomb Raiders benchmark, when using high resolution and settings. when I set more realistic graphics settings, it did completed fine

would really appreciate OPs or anyone help.

Shutdowns are an extremely general symptom.

This thread is from a year and a half ago. You'll get more replies with a new thread and you'll get more help by being specific about all your specs.