Question Is this caused by a virus/malware ?

[themankid]

Hello! I have reached a plateau in troubleshooting these issues. A few weeks ago after a Windows update I have been unsuccessful at updating or reinstalling my ASRock 6700xt Phantom Graphics card. Keep getting error that windows has taken over the driver.

Well then I discovered that external Graphics card has no output at all, but shows its plugged in.

I noticed that when I restart the computer, there is no splash/ post screen, no display to on board Graphics, and the peripherals do not turn on until about 5 minutes after computer is on and then Graphics will turn on to log on screen.

I have tried so much to access, but I can't even reinstall Windows.

Has anyone ran into this issue? I have more details if needed.

 

[rgd1101]

full system spec? include brand and model of the psu

 

[SkyNetRising]

Keep getting error that windows has taken over the driver.

Can you show a screenshot of this error?
(upload to imgur.com and post link)

Did you mean something like this?

 

[themankid]

No period I'm at work right now but when I get Home. I will send respective images.

It's a customer build.

 

[themankid]

Gigabyte z690 Motherboard
I7 12th 12700k
12gb AsRock AMD phantom 6700xt
8gb x 2 corsair vengeance ddr4 3200mhz
Windows 10 Pro latest update

 

[themankid]

full system spec? include brand and model of the psu

Gigabyte z690 Motherboard
I7 12th 12700k
12gb AsRock AMD phantom 6700xt
8gb x 2 corsair vengeance ddr4 3200mhz
Windows 10 Pro latest update

Don't have PSU info at this moment. Give me a few hours.

 

[themankid]

Can you show a screenshot of this error?
(upload to imgur.com and post link)

Did you mean something like this?

https://imgur.com/a/JnoT4JR

View: https://imgur.com/a/JnoT4JR


@SkyNetRising

Here is the image!

 

[themankid]

full system spec? include brand and model of the psu

Gigabyte z690 Motherboard
I7 12th 12700k
12gb AsRock AMD phantom 6700xt
8gb x 2 corsair vengeance ddr4 3200mhz
Windows 10 Pro latest update
PSU - TP3 650

 

[Dark Lord of Tech]

That is a very old power supply , time to modernize your power source. THAT PSU doesn't belong with that build. It puts your other components at risk. Very well could be causing your issues.

 

[themankid]

That is a very old power supply , time to modernize your power source. THAT PSU doesn't belong with that build. It puts your other components at risk. Very well could be causing your issues.

I have never had any issues with this build. At all until an update it seems. This is more like virus activity. Did you reset her symptoms. No bios access.

 

[themankid]

That is a very old power supply , time to modernize your power source. THAT PSU doesn't belong with that build. It puts your other components at risk. Very well could be causing your issues.

I'll look into swapping it, but I'm sure this is a software issue.

 

[SkyNetRising]

@SkyNetRising
Here is the image!

You still haven't shown the error, you're getting.

 

[themankid]

You still haven't shown the

You still haven't shown the error, you're getting.

https://imgur.com/a/F63TiX9

View: https://imgur.com/a/F63TiX9

Sorry about that.

 

[rgd1101]

disable gpu driver update from windows update and get your driver from AMD website.

 

[themankid]

I will try that again, but why would I not be able to access bios when first turning on computer? Usually when I power on the device, the keyboard and mouse lights up, the splash screen appears and I'm able to access bios. Instead I have to wait a few minutes before the devices power on, and then windows log on screen appears. Kaspersky cannot find a virus.

 

[rgd1101]

for that replace the psu

 

[themankid]

Ok will keep updated.

 

[themankid]

Hello, all I changed the PSU to a 750 Thermaltake and same issue with the delay of devices coming on. Keyboard, Mouse. External Graphics card still not functioning. Might I add again this all happened after an update and possible software download pirated. Kaspersky cannot find anything though.

 

[rgd1101]

if you think is a malware.
do a fresh os install and stop pirating

 

[themankid]

if you think is a malware.
do a fresh os install and stop pirating

That's the problem. Can't do a fresh install. I will try it from windows.

 

[USAFRet]

That's the problem. Can't do a fresh install. I will try it from windows.

Why can't you?

Boot from a properly constructed USB, wipe out everything on the drive, install.

 

[themankid]

So the fans come on to my graphics card, and lights work, but so not output display. It takes about 3 minutes for the keyboard and mouse. To start functioning. It skips the splash screen. I can only access windows after three minutes of pressing the power button and then Computer operates normally. Windows will not allow me to Install graphics card drivers proprietary software. When I install windows from u s b, the computer has to restart and I don't see a screen until I get back up to windows log in. Which seems to me bios virus or malware of some sort.