Dear Mr. Piltch,
I appreciate that you are trying to engage the community and explain your reasoning. Unfortunately though, I believe that your replies keep making things worse, and I am surprised that someone in your position does not see this. Please let me explain.
geekinchief :
1. Clarified that this is an op-ed
It was never a problem that this was an opinion piece, and not an analysis or a review. I don't have a problem with opinions. Reviews often contain opinions as well, and I often find those informative, no matter whether I agree with them or not. The problem with your article is (in my opinion) not that it is an opinion, but that it is the probably most badly argued, incoherent, self-defeating, anti-consumer opinion that I have ever seen on this site. And I'm saying this as someone who has previously trusted this site for 15 years, and who buys and supports nVidia products since the GeForce 2.
geekinchief :
However, for those who pre-order things sight unseen (and there are many), I wouldn't wait based on an expectation of price dropping. For others, if the final results are even half as good as promised,this is worth the premium.
Don't you think that as editor-in-chief of a tech review site, your job is to promote critical thinking and informed decisions? Yes, there are people who buy things sight unseen, based purely on vague marketing promises. And you, as the editor-in-chief of a tech review site, _urge_ them to just go ahead? Instead of urging them to wait until we have independent reviews? I'm sorry, but ... if your position is that "many people" just do spend money without informing themselves first, and should therefore be encouraged to keep doing that, then I'm not sure if I would consider you fit for the position you are having.
geekinchief :
* Nvidia RTX Cards appear to deliver a game-changing experience
Or they could be a marketing gimmick, or a cash grab that grows obsolete as soon as the next generation of cards appears, which may be as early as next year. We just don't know yet. If you personally have high hopes for this new technology, that's fine. But encouraging your readers to throw well-warranted skepticism overboard and "just buy" a product whose entire future viability is built on hope and the producer's marketing material, is not.
geekinchief :
* If you were planning to buy a new video card this fall, don't get a 10-series. It will be outdated when you buy it. Get an RTX instead.
I find this very questionable given that a) the 1080Ti performs quite well at current games, b) very few games have announced to support RTX, c) RTX cannot become a new standard as long as consoles don't support it as well (and is therefore more likely to be implemented into games as an afterthought), and d) how quickly the next generation of cards may come around. I would rather expect that the _RTX_ cards, as first-generation cards of a new technology that don't really seem to have the processing power to leverage that new tech, will grow obsolete at the same time as the 10-series - when the next generation of cards appears.
geekinchief :
* It's good to be an early adopter of new technology and that's part of what you're paying for.
As a tech enthusiast, I will always come out on the side of adopting new platforms and architectures, whether that favors Nvidia, AMD, Intel or whomever.
I'm ... it's hard for me to say that since I don't mean you any ill and don't want to insult you, but ... hm. I mean, I totally understand your love for new technology. I'm always curious and often optimistic for new tech as well. But in this case we have _so many_ crystal-clear warning signs - the lack of meaningful benchmarks, the marketing tricks, the long pre-order window, etc. - all this indicates that nVidia themselves aren't convinced of their product, and just try to ride the hype train for as long as they can. In this situation, if your love for new tech is _so unconditional_ that you see no problem to encourage your readers to ignore all those warning signs and spend a huge amount of money on a product that has never seen any independent testing ... I'm sorry, if that is the case, then I think you should definitely not be editor-in-chief of a tech review site. With that attitude, you could be an enthusiastic contributor with a focus on new tech - but as editor-in-chief, you also have to keep the consumers (your readers) in mind, and you cannot let enthusiasm cloud your judgment.
Finally, I'm also very surprised that you apparently cannot see how trying to "fix", "explain", or defend the article is making things worse. Frankly, I believe that this piece was so poorly written and so badly argued that it is simply unsalvageable. But what's even worse, by keeping it up (despite the huge problems that it still has, even with your partial "fixes"), you are giving all competitors of Tom's Hardware an extremely easy target to present themselves as a _responsible_ tech review site, by pointing out the extremely obvious flaws of an article that is still published on the once-venerable Tom's Hardware. I've seen here in the comments that one such site has already posted a video about it, and you can bet that others will follow.
To repeat: After making the serious mistake of publishing this piece in the first place, and undermining your readers' trust in your site's reliability and integrity, you are now continuing to do even more damage by leaving it up and giving every single competitor the easiest target they could wish for. And once again, it is astonishing that you, as the editor-in-chief, do not see how much damage you are doing to your own site.
I hope for you that you find a good way out of this, but this will probably become even harder the longer it goes on.