I bought a windows 10 laptop a year ago, everything worked fine for it for the most part. Then one day something went wrong and it blue screened. I've had multiple bluescreen issues such as memory_management issue, ntsf.sys has failed, corrupted faulty hardware, unhandled exception thread, and a few others.
So i have sent in my laptop, they recommend it needs a new motherboard, so i did that, which was 1000$! and replaced it, the issue still happened. I reformated and did system restore twice! Issue still comes back, once a week it happens!
I have no idea what to do at this point. I have wiped the drive twice, replaced the motherboard, took the computer to a shop and had it scanned, it passed the graphics card and ram test successfully. So i'm out of options now, what else can i do?
I have scanned the hard drives sfc/scan now, virus scanned, malware scanned, everything! The computer has never overheated or anything, but this stupid blue screen issue that happens once a week is driving me crazy, and im sure eventually it will destroy my computer. I'm forced at thiss point to sell it for 1000$, since i bought it for 2500$, and sunk an extra 1000$ into it...If anyone can help me fix this, please let me know.
specs
asus rog GL702VS
32 gigs of ram
i7 processor 7700hq
NVidia GeForce gtx 1070 8gb
2.8 ghz-3.8
windows 10 home
1 terabyte SSD
1 terabyte HD
75hz
Here is the most recent BSOD error it gave me.
==================================================
Dump File : 090619-8921-01.dmp
Crash Time : 9/6/2019 9:01:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff
Parameter 3 : ffff9704
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+12979
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.18362.1 (WinBuild.160101.0800)
Processor : x64
Crash Address : Ntfs.sys+1329c3
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090619-8921-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 2,099,796
Dump File Time : 9/6/2019 9:03:14 PM
==================================================
So i have sent in my laptop, they recommend it needs a new motherboard, so i did that, which was 1000$! and replaced it, the issue still happened. I reformated and did system restore twice! Issue still comes back, once a week it happens!
I have no idea what to do at this point. I have wiped the drive twice, replaced the motherboard, took the computer to a shop and had it scanned, it passed the graphics card and ram test successfully. So i'm out of options now, what else can i do?
I have scanned the hard drives sfc/scan now, virus scanned, malware scanned, everything! The computer has never overheated or anything, but this stupid blue screen issue that happens once a week is driving me crazy, and im sure eventually it will destroy my computer. I'm forced at thiss point to sell it for 1000$, since i bought it for 2500$, and sunk an extra 1000$ into it...If anyone can help me fix this, please let me know.
specs
asus rog GL702VS
32 gigs of ram
i7 processor 7700hq
NVidia GeForce gtx 1070 8gb
2.8 ghz-3.8
windows 10 home
1 terabyte SSD
1 terabyte HD
75hz
Here is the most recent BSOD error it gave me.
==================================================
Dump File : 090619-8921-01.dmp
Crash Time : 9/6/2019 9:01:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff
c0000005
Parameter 2 : fffff801
18cd29c3Parameter 3 : ffff9704
0658f118
Parameter 4 : ffff9704
0658e960Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+12979
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.18362.1 (WinBuild.160101.0800)
Processor : x64
Crash Address : Ntfs.sys+1329c3
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090619-8921-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 2,099,796
Dump File Time : 9/6/2019 9:03:14 PM
==================================================
Last edited: