[SOLVED] Laptop screen won't turn on after sleep

[mrdanzen]

Hi,
I'm experiencing an issue with my laptop (Acer Spin 5, 15 inch with nvidia GTX 1050 4gb gpu). Specifically, when I leave the latop for a little while plugged into the wall, it will go into sleep mode but will not turn the screen back on again and doesn't react to anything.
I can hear the fans spinning and the keyboard backlight button for example works, indicating that it is on in some way. Still though, I have to hold the start button to get it to restart and respond to anything. Tapping the keyboard, reinstalling gpu drivers, pressing win+crtl+shift+b or resetting the windows power settings wont help.

I know that I could just set the sreen to stay on always when plugged in, but I suppose that shouldn't be the only option considering my desktop PC never had this issue and wakes up from pressing the keyboard just fine.
How could I fix this issue?
Thanks for any help in advance.

 

[lga1156_ftw]

Any warranty left?

You can try updating bios, look exact model from acer site with your model number from back of laptop, make sure battery is atleast 50% charged and power cable plugged in. Then disable antivirus until next boot and close all apps, continue with the bios update.

 

[Captain Undervolt]

I would check via an external display with HDMI, to see if the same thing happens, or if it is tied to the laptop monitor.