[SOLVED] Likely driver issue, Frozen black screen, audio stops, can't put anything. Think I know the problem, how do I fix?

[spacepillow]

Howdy,

I've had this issue where, seemingly only when using chrome a minute or two, I get a frozen black (but the monitor is on and getting input) screen. Went into event viewer, it says I have user-mode driver problems. Something about an issue with an HID-compliant headset. Also note that I reset windows (not a clean install but I reset and chose to keep my personal files) and this is still occurring. How do I post my logs, and where do I go from here? Thanks.

CPU: i5-4460
GPU: MSI R9 390
Headset: Coolermaster MH752 (if relevant)
MOBO: H97M Pro4
RAM: 2x4GB Crucial Ballistix

 

[spacepillow]

Here's a link to both of the logs copy-pasted to Pastebin, if that's of any help. https://pastebin.com/ky7WcWBW

 

[Johnwmel]

SS ( screenshot ) of Device Manager please. No need to expand the Devices.

 

[spacepillow]

SS ( screenshot ) of Device Manager please. No need to expand the Devices.

https://imgur.com/a/jnvYLD6

View: https://imgur.com/a/jnvYLD6

 

[Johnwmel]

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.

Download Farbar Recovery Scan Tool

Farbar Recovery Scan Tool, or FRST, is a portable application designed to run on Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10 in normal or safe mode to diagnose malware issues.

www.bleepingcomputer.com

If we have to run Farbar more than once, refer this SS.

https://imgur.com/yUxNw0j

View: http://i.imgur.com/yUxNw0j.gif

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.

Free file sharing without registration and size limits

Upload and share easily very large files with your friends. Registration is not required. Upload your files and send the retrieval link to your friends. This sharing service is FREE

www.fileconvoy.com

https://imgur.com/7UiiqWr

View: https://i.imgur.com/7UiiqWr.gif

https://imgur.com/6N1gfOj

View: https://i.imgur.com/6N1gfOj.gif

 

[spacepillow]

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.

Download Farbar Recovery Scan Tool

Farbar Recovery Scan Tool, or FRST, is a portable application designed to run on Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10 in normal or safe mode to diagnose malware issues.

www.bleepingcomputer.com

If we have to run Farbar more than once, refer this SS.

https://imgur.com/yUxNw0j

View: http://i.imgur.com/yUxNw0j.gif

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.

Free file sharing without registration and size limits

Upload and share easily very large files with your friends. Registration is not required. Upload your files and send the retrieval link to your friends. This sharing service is FREE

www.fileconvoy.com

https://imgur.com/7UiiqWr

View: https://i.imgur.com/7UiiqWr.gif

https://imgur.com/6N1gfOj

View: https://i.imgur.com/6N1gfOj.gif

Free file sharing without registration and size limits

Upload and share easily very large files with your friends. Registration is not required. Upload your files and send the retrieval link to your friends. This sharing service is FREE

www.fileconvoy.com

That good?