MacPadd.com Owner David Free Responds to Us

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hehehe. just found this on the site FAQ: "10. Can this mouse padd be used with Windows or other mouse systems?"

Windows is a mouse system 🙂
 
So that's what an MBA gets you? Makes me wonder where it came from (maybe another online-only merchant?)

Not that I'd ever be in the market for a better mousepad (because those snazzy new laser mice work real nice right on the surface of my desk, and that's even more ergonomic), but really? I see enough ammunition for Apple to send a cease and desist on the home page alone. This "customer from hell" argument just seals the deal.
 
Someone may have mentioned this before, but I LOVE the non-slip base; looks very similar to the pads my wife bought at Target to put in our cupboards.....lol
 
This is why I pay for things with American Express: just dispute the charges with them. No mediation, no BS.

I've read about people getting ripped off at MacPadd as well. As far as "customer from hell" I can believe Tuan could be a prick😉 but all the same, Mr. Free doesn't really provide evidence of that.
 
This guy was fired from his job as a city treasurer because of how shady he is. Ironically, the symbol of that city is an apple.
 
Current Ratings:

Fair statements: +1 Toms Hardware
Dispute with proof: +1 Toms Hardware
False and misleading statements: +1 David Free
Professional reporting: +1 Toms Hardware
Professional scamming: +4 David Free
Odds that Apple will sue David Free for trademark and use of the name Macpadd: 95 at of 100
Odds that David Free's life should above happen become 50% more difficulte: 100%
Odds that David Free will ever learn: .000000000001%
 
I'm sorry I am looking for the Better Business Beraus (BBB) in Canada and it doesn't exist, I do however find the Better Business Bureau for Hamilton region. There is also on the web page you have linked in your article a Ratings Explanation link that doesn't work because it's a link on the same page...
I suppose since A is the first letter of the alphabet and F it's pretty far away from it going to Z F it's no good but still kinda funny you point an untrustable company and u use a web site who doesn't provide any explanation on it's ratings whatsoever.
 
That guy has issues and for someone who calls himself an MBA and so on he seems really uneducated...

If he had any possible brains and realized what tomshardware is he should have right away send a refund or even double the refund and then send even a few of his stupid product The best most perfect ones for free and apologise stating that he is going through too much stress and he did not handle it well... If the product would have had a good review... It would have done him at least some good.

LOL @ Resistant to the Swine flu...
 
@meek48

Are you serious? Did you really just link to the fake tracking number that Tuan was givin? Look at the date, it says the 3rd, which was before he placed the order. I highly doubt MacPadd.com has the ability to ship items before the customer even ordered it
 
[citation][nom]meek48[/nom]http://www.canadapost.ca//cpotools [...] &x=58&y=12[/citation]

LOL He shipped it before it was ordered !!! This guy is good !
 
I think Mr. Free is in the process of finding out what internet vigilanteeism feels like. I imagine it is not fun, either.
 
Now this is interesting! I love these. Surprised this dumbass doesn't get a tag and post on here. But he would probably get flamed.
 
First of all, Mr. Free should exerted a great deal of time and effort and
serious thoughts on how he can clarify Nguyen accusations to defend his
company WHICH, based on facts and based on what Mr. Free him self said to
Nguyen on their conversation over the Phone. If, Nguyen is making false
accusations as to what Mr. Free is implying a VERY IMPORTANT question MUST
be answer that will give LIGHT to all these matters,.. A question that
Tom's Hardware is asking...

Where is the God Damn Tracking Number?.. Where is it?..


Also, based from Mr. Free's response and if you would analyze it
carefully, It's a VAGUE counter accusation with no solid proofs and he's
not focusing on the main topic at hand WHICH, his COMPANY is now on the
edge of bankruptcy because of not providing PROPER and QUALITY Service
and GOOD response to customer's inquiries that he should be doing and
prioritizing it the first place from the very moment he started his
company.
 
We asked Free to provide us a tracking number yet again by the end of the business day. MacPadd.com operates out of the eastern time zone, and by 6:45 PM EST, we still hadn't received any number. We called Free again. This time however, Free became annoyed that we called him again to ask for the number. We disclosed to Free that we were a tech publication and ordered the product for a quick review.

That was on the 30th, so that email that was saying Free only has 10 minutes left was just the last chance.
 
meek48 = "David Free"

Status : Newcomer
Points : 74
Join date : 11/02/2009
Latest message posted : 11/03/2009 at 12:14 PM
Total posts : 6

Dude....you are so screwed. Time for you to leave and go find a closet to hide in.
 
@meek48 (aka David Free?)

Good job🙁 At of all the links most of them based on the comments for the reviews in question stated things like "Worst customer service I have ever experienced on the web. Ordered the MacPadd nearly one month ago and still haven't received it. Eight emaila and 3 telephone messages later and I haven't had any response from the company about what's happen to my order... they did however already bill my charge card for the MacPadd. BEWRAE this company... no matter how good the product is, it's not worth the terrible communications."

or

"Ultimately, I cannot recommend this product, as much as I was hoping I'd love it."

It comes down to overall customer opinions and experiance. To me this is the most important as you are looking everyday peoples experiance with a choosen product.
 
[citation][nom]meek48[/nom]actually this isn't david free. email me at meeka84@gmail.com[/citation]

Did you create that address at the same time you created your Tom's Hardware account? You would have needed one for verification. Email means nothing.

I'm Bill Gates...email me at bill@kissmyass.com
 
[citation][nom]meek48[/nom]Tuan was given the opportunity to buy the product through one of our proper distributors. he refused. he is the victim of his own demise here. His refusal to use a distributor in the united states as opposed to international shipping is his own problem. I work for macpadd. flame me if you want. you called his home residence a total of 13 times in a night.[/citation]

Which is it, you work for Microsoft or you work for macpadd?
[citation][nom]meek48[/nom]But I do work for Microsoft as my full time job.[/citation]
 
[citation][nom]meek48[/nom]Tuan was given the opportunity to buy the product through one of our proper distributors. he refused. he is the victim of his own demise here. His refusal to use a distributor in the united states as opposed to international shipping is his own problem. I work for macpadd. flame me if you want. you called his home residence a total of 13 times in a night.[/citation]


The product was never shipped to begin with.

Phone records or it didn't happen.

David called my home residence 25 times last night.
 
Support bro, I've dealt with this on shaisty camera sites. This dude is a nutter, plain and simple. He's using subersive and manipulative techniques to get his way. IMO, you should sue for Liable and Slander. Get that dude what he deserves.
 
[citation][nom]meek48[/nom]Tuan was given the opportunity to buy the product through one of our proper distributors.[/citation]
So you work for macpadd !!

[Citation] you called his home residence a total of 13 times in a night.[/citation]
Did D.Free told you that? or do you know because you are D.Free !!!
 
[citation][nom]meek48[/nom]But I do work for Microsoft as my full time job.[/citation]

[citation][nom]meek48[/nom]Like i said i'm on a microsoft team, but i work with macpadd.[/citation]

[citation][nom]meek48[/nom]the Microsoft Information team to be exact. [/citation]

so which is it?

am i the only one who still don't get where this dude works?

also...

[citation][nom]meek48[/nom]http://www.canadapost.ca//cpotools [...] &x=58&y=12[citation]

that's dated 3rd of October...any explanation on that?
 
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