Question Monitor enters sleep mode when playing games

Jul 27, 2019
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I bought a Sapphire RX 570 4GB the other day and installed it into my PC. It replaced my old GTX 650. However, whenever I tried running Fortnite or Rocket League, the monitor would turn off saying there isn't video input and that it's entering sleep mode. It seems like everything else is working on the PC, just that the monitor enters sleep mode? Anyway, when turning the monitor off and on again, the whole PC reboots. This happens only when playing games, like in Fornite when I'd die and click on the Return to Lobby, at that specific moment it would turn black. No issues whatsoever when listening to music, playing movies or just browsing the internet. Temperatures of the CPU, GPU are 60-70 degrees Celsius.

However, since my monitor only has VGA, I had to buy an adapter from HDMI to VGA. I don't know if the adapter can be the cause, but if it is, surely it would crash the monitor other times, not just when playing games.

I did a clean install of Windows 10, updated all the drivers, I even tried the CD with the drivers that came with the GPU but same thing. The PSU is Chieftec 500W, but it's 4-5 years old and as far as I'm aware it said "80 plus at 225V".
 

Karadjgne

Titan
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Did you also update the motherboard chipset drivers from the motherboard support website? Or just the gpu drivers. Because a clean install of windows will wipe them out. Did you use DDU to remove all the nvidia driver references or just tried deleting them before installing the amd drivers? How full a clean install of windows was it? Start from scratch format and install or just an overwrite?
 
Jul 27, 2019
5
0
10
@Karadjgne


Formatted the whole HDD, and did an install of Windows 10. Yes, I installed DriverPack Solutions and it updated every driver including the chipset.

Also, will provide a GPU-Z screenshot later.