Question Multiple bluescreens for the past 6 months

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Qsirp

Commendable
Jun 2, 2020
79
1
1,535
Hi,
I made my own pc about 9 months ago and everything worked perfectly, after a month or so I started getting a BSOD, with the stop code 'IRQL_NOT_LESS_OR_EQUAL.
Then after that came the BSOD'S: System thread exception not handled and kmode exception not handled.

Now more then 6 months further and I'm still getting bluescreens, I feel like I've tried everything. Installed new ram, new SSD, updated all my driver, fresh windows install and searched on so many websites to try and find a fix. Now finally I've come here to ask help from anyone who maybe has any clue to what it could be.

System:
Motherboard: MSI X570 Carbon wifi
GPU: RTX 2070 super
CPU: Ryzen 5 3600
Ram: 32 GB Corsair Vengeance 3000 mhz XMP profile with 15 cas latency
Storage: adata xpg sx8200 pro (m.2 SSD) 3TB Toshiba harddrive.
Cooling: Cooler Master Masterliquid 240L
Power supply: Cooler Master MWE Gold 750W Full Modular.
Case: Thermaltake Level 20 MT (for whatever reason anyone might wanna know)


Dump files:
https://drive.google.com/drive/folders/1cMADfZ2YIbDsLn_1Arkb52VldNNNpQYM?usp=sharing

These are only a few crashes I've had. Most of them disappeared because of fresh windows installs.

Crash List

Created by using BlueScreenView

�����
Dump FileCrash TimeBug Check StringBug Check CodeParameter 1Parameter 2Parameter 3Parameter 4Caused By DriverCaused By AddressFile DescriptionProduct NameCompanyFile VersionProcessorCrash AddressStack Address 1Stack Address 2Stack Address 3Computer NameFull PathProcessors CountMajor VersionMinor VersionDump File SizeDump File Time
060220-12250-01.dmp6/2/2020 5:35:01 PM0x000001390000000000000003[/TD] [TD]fffff588c9c378a0fffff588c9c377f8[/TD] [TD]0000000000000000ntoskrnl.exentoskrnl.exe+1c2390x64ntoskrnl.exe+1c2390C:\Windows\Minidump\060220-12250-01.dmp121518362761,5976/2/2020 5:35:40 PM
060220-11859-01.dmp6/2/2020 6:29:34 PMIRQL_NOT_LESS_OR_EQUAL0x0000000a0000000000000000[/TD] [TD]00000000000000ff0000000000000000[/TD] [TD]fffff8013b14980bntoskrnl.exentoskrnl.exe+1c2390x64ntoskrnl.exe+1c2390C:\Windows\Minidump\060220-11859-01.dmp121518362737,5756/2/2020 6:30:13 PM
060320-12500-01.dmp6/3/2020 12:25:24 PMKMODE_EXCEPTION_NOT_HANDLED0x0000001effffffffc0000005[/TD] [TD]00000000000000000000000000000008[/TD] [TD]0000000000000000ntoskrnl.exentoskrnl.exe+1c2390x64ntoskrnl.exe+1c2390C:\Windows\Minidump\060320-12500-01.dmp1215183621,388,2096/3/2020 12:26:09 PM
060320-12062-01.dmp6/3/2020 4:08:43 PMIRQL_NOT_LESS_OR_EQUAL0x0000000a00000000000001f0[/TD] [TD]00000000000000ff00000000000000cb[/TD] [TD]fffff805152bed64ntoskrnl.exentoskrnl.exe+1c2390x64ntoskrnl.exe+1c2390C:\Windows\Minidump\060320-12062-01.dmp1215183621,675,6996/3/2020 4:09:26 PM
060320-12250-01.dmp6/3/2020 5:00:00 PMIRQL_NOT_LESS_OR_EQUAL0x0000000a000000000000028c[/TD] [TD]00000000000000020000000000000000[/TD] [TD]fffff8017f82e198ntoskrnl.exentoskrnl.exe+1c2390x64ntoskrnl.exe+1c2390C:\Windows\Minidump\060320-12250-01.dmp121518362703,5916/3/2020 5:00:45 PM
I hope I've provided enough information and it would be amazing if anyone will be able to help me solve this issue.
 
Last edited:

Qsirp

Commendable
Jun 2, 2020
79
1
1,535
So is the Rad being used as intake or exhaust? is it in the front or roof? have you cleaned the intake fans recently as without a filter you going to get lots of dust on them.
I actually modified the fans a bit, I have 2 at the top just normal intake, one at the back and the front is the rad as an intake for my CPU. I had already figured out that i had a pretty crappy case after I initially bought it, didn't really had the money to buy a different case, but definitely will in the future.
 

Colif

Win 11 Master
Moderator
I will look at the report tomorrow, I have to go to sleep soon.
Those temps aren't so bad.

There is always the chance that some sensors show fake scores, My motherboard has a few that are just wrong, all the time. I have one thats showing 126c right now, and another that shows -128c at the same time. Neither is even close.

I suspect with that airflow the GPU might get a little warm since it isn't getting any air from front of case and rad would just be giving it hot air. Any way to put an intake on the side of case? that at least gives GPU something. having 2 intakes on roof just feeds the exhaust fan... the cpu doesn't need cooling that much from intake fans as its got water already.

if it was me (and really, I don't know that much about water, used air cooling last 5 PC's, next PC likely have an AIO though) I would put the 2 intakes on the side of case and have the rad on the roof as exhaust blowing the hot air out top. From watching video, apart from removing front glass, its next best choice for both parts in PC.

I might be wrong, I look at report when i wake up :)
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://deviantgreat.htmlpasta.com/
File information:061820-9046-01.dmp (Jun 18 2020 - 06:42:50)
Bugcheck:APC_INDEX_MISMATCH (1)
Probably caused by:ntkrnlmp.exe (Process: steam.exe)
Uptime:0 Day(s), 13 Hour(s), 41 Min(s), and 16 Sec(s)

File information:061820-9031-01.dmp (Jun 18 2020 - 08:59:16)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 2 Hour(s), 15 Min(s), and 51 Sec(s)

File information:061720-9296-01.dmp (Jun 17 2020 - 11:51:36)
Bugcheck:ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (FC)
Probably caused by:memory_corruption (Process: LEDKeeper2.exe)
Uptime:0 Day(s), 0 Hour(s), 26 Min(s), and 26 Sec(s)

File information:061720-9140-01.dmp (Jun 17 2020 - 13:27:29)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 1 Hour(s), 35 Min(s), and 17 Sec(s)

File information:061720-11265-01.dmp (Jun 17 2020 - 17:00:58)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:ntkrnlmp.exe (Process: GameOverlayUI.)
Uptime:0 Day(s), 3 Hour(s), 32 Min(s), and 45 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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Qsirp

Commendable
Jun 2, 2020
79
1
1,535
Hi, I ran the dump files through the debugger and got the following information: https://deviantgreat.htmlpasta.com/
File information:061820-9046-01.dmp (Jun 18 2020 - 06:42:50)
Bugcheck:APC_INDEX_MISMATCH (1)
Probably caused by:ntkrnlmp.exe (Process: steam.exe)
Uptime:0 Day(s), 13 Hour(s), 41 Min(s), and 16 Sec(s)

File information:061820-9031-01.dmp (Jun 18 2020 - 08:59:16)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 2 Hour(s), 15 Min(s), and 51 Sec(s)

File information:061720-9296-01.dmp (Jun 17 2020 - 11:51:36)
Bugcheck:ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (FC)
Probably caused by:memory_corruption (Process: LEDKeeper2.exe)
Uptime:0 Day(s), 0 Hour(s), 26 Min(s), and 26 Sec(s)

File information:061720-9140-01.dmp (Jun 17 2020 - 13:27:29)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 1 Hour(s), 35 Min(s), and 17 Sec(s)

File information:061720-11265-01.dmp (Jun 17 2020 - 17:00:58)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:ntkrnlmp.exe (Process: GameOverlayUI.)
Uptime:0 Day(s), 3 Hour(s), 32 Min(s), and 45 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
Thanks for debugging them again mate, I’m sure it’s going to be really helpful once again :)
 
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Qsirp

Commendable
Jun 2, 2020
79
1
1,535
Would it be a wise option to do a clean windows install and then try to keep my pc as clean as possible and see when the bluescreens start? Just start from scratch and see if it's really a hardware issue that's going on here.

Also, I'm going to buy this case when i get the money
https://www.lian-li.com/pc-o11-dynamic/

I also bought fans for the case, these fans are relatively cheap but are known for the good quality.
https://www.amazon.de/gp/product/B07HNNNN2R/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
I am also going to buy new cables to route everything nice and neat so that there are concerns about cables that are loose or have a weird bent in them. Btw I do know that this is probably not going to help against any bluescreens but it will provide better airflow and a much cleaner system for me to look at and troubleshoot when I have to troubleshoot individual components.
 
Last edited:

Colif

Win 11 Master
Moderator
Would it be a wise option to do a clean windows install and then try to keep my pc as clean as possible and see when the bluescreens start? Just start from scratch and see if it's really a hardware issue that's going on here.
its worth a try

That Lian LI was a case I looked at, only thing that stopped me was the extra cost of fans to cool it. Sure is better than what you have. I spent a few weeks looking at cases but then i stopped as I didn't really have money to buy a new PC at that time, and figured I wait a few months. I think case I decided on is a Fractal Design Mesh
 

Qsirp

Commendable
Jun 2, 2020
79
1
1,535
That Lian LI was a case I looked at, only thing that stopped me was the extra cost of fans to cool it.
It depends on where you’re from but on amazon you can buy fans for really cheap from the brand UpHere, they are really good quality fans compared to other fans for that price. 6 fans for 55 euro
 

Qsirp

Commendable
Jun 2, 2020
79
1
1,535
Just got my new case, fans and cables. All installed and ready, I’ll be doing a fresh windows install and see where I and up with the bluescreens. I’ll send a message on this forum if the next bluescreen takes place :)
 

Qsirp

Commendable
Jun 2, 2020
79
1
1,535
I've uninstalled steam and the dragon center. Going to look if I still get bluescreens. If I do not get any then it could only be one of those 2 programs!
 

gardenman

Splendid
Moderator
I ran the dump files through the debugger and got the following information: https://protrudentcrane.htmlpasta.com/
File information:062520-9671-01.dmp (Jun 26 2020 - 02:04:42)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 08 Min(s), and 40 Sec(s)

File information:062520-8921-01.dmp (Jun 26 2020 - 01:46:32)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 22 Min(s), and 33 Sec(s)

File information:062520-8875-01.dmp (Jun 26 2020 - 01:49:10)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: DCv2.e)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 12 Sec(s)

File information:062520-8406-01.dmp (Jun 26 2020 - 01:55:35)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 32 Sec(s)

File information:062520-8203-01.dmp (Jun 26 2020 - 01:51:38)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: DCv2.e)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 02 Sec(s)
Comment: The overclocking driver "NTIOLib_X64.sys" was found on your system. (MSI Afterburner or other MSI software)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

Edit: Results from the dump a few posts below: https://pastebin.com/HdG3c2AM

File information:062620-7812-01.dmp (Jun 27 2020 - 01:09:55)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 30 Min(s), and 14 Sec(s)
 
Last edited:

Qsirp

Commendable
Jun 2, 2020
79
1
1,535
Update:
I got one bluescreen with the driver being tcpip.sys, here is the tink to that:
https://drive.google.com/drive/folders/16XqIHN8y84BxE-urDgbmAXtMbfRvWXNV?usp=sharing

The worst happened, came to the conclusion that steam and the MSI Dragon Center app both are causing bsod's. I've done as I stated in previous posts, done a full clean windows install, and downloaded just drivers, steam and dragon center app. I almost immediately got bsod's.
Then I did another clean windows install to narrow down the causes, first starting with just MSI dragon center app without any drivers, and got bsod's, then I tried just installing steam without any drivers, and also bsod's.
Now I have just all the drivers installed and haven't gotten a bsod for the past hour or 2.
This could only mean that
  1. steam and MSI Dragon Center aren't working correctly on my pc for some weird reason.
  2. Hardware that's broken that causes windows to crash because I start up steam or MSI Dragon Center.

I'm going to try the following:
  1. Install another game platform like Origin, Uplay or Epic Games. And see if I get any bsod's. If that isn't the case I'll know it's specifically steam that causes windows to crash.
  2. Install just random programs and see if I get any bsod's, That would indicate that it's not just MSI Dragon Center or Steam that's the issue but that something screws up when just launching or using a program.

If you guys have any input on this I'd love to here it. And btw Gardenman, thanks for analyzing the dump files again :)
 

Colif

Win 11 Master
Moderator
I have busy elsewhere last few days. Sorry about that.

tcpip.sys = transmission control protocol/Internet protocol - its the drivers windows uses to talk to internet (as name implies) so I would look at new LAN/WiFI drivers.
That likely explains steams problems.

In a previous crash you had these drivers
Nov 25 2019 e1r68x64.sys Intel(R) Gigabit Adapter driver
Apr 02 2020 ibtusb.sys Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)
Apr 07 2020 Netwtw10.sys Intel Wi-Fi driver


All 3 have updates under LAN drivers area - https://www.msi.com/Motherboard/support/MPG-X570-GAMING-PRO-CARBON-WIFI#down-driver&Win10 64
 

Qsirp

Commendable
Jun 2, 2020
79
1
1,535
In a previous crash you had these drivers
Nov 25 2019 e1r68x64.sys Intel(R) Gigabit Adapter driver
Apr 02 2020 ibtusb.sys Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)
Apr 07 2020 Netwtw10.sys Intel Wi-Fi driver
It's weird because after I installed the drivers from the MSI website I get bluescreens, but the drivers you listed just now are the drivers that I use now and I haven't had a single bluescreen in the past 2 days. and I am on just the drivers that Windows has installed automatically.
 

Colif

Win 11 Master
Moderator
Dragon centre can include a driver that is capable of changing hardware settings so that could be why it crashes. I think I have heard of it being cause before.

Do you use WIFI or lan? its possible that Intel website has newer versions of all 3 now.

Although gardenman converted the last few dumps on Friday night, page is showing a 404 now or I would look at the evidence. That website randomly stops working like that and yet I can look at the results of the dump from June 19. How random.