Need help width "help and support"

[Lars]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

The Help and Support don't start. Using F1 or the filelocation
C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\helpctr.exe.
No errors in Eventlog.
Any one width a hint, how to correct this ?

OS: Windows XP SP2

Regards

Lars

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Lars" <hans@hansen.dk.No_SPAM> wrote in message
news:%23rbWSsrtFHA.3452@TK2MSFTNGP14.phx.gbl...
> Hi
>
> The Help and Support don't start. Using F1 or the filelocation
> C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\helpctr.exe.
> No errors in Eventlog.
> Any one width a hint, how to correct this ?
>
> OS: Windows XP SP2
>
> Regards
>
> Lars
>
>

Here are a couple of links that might help:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
http://www.kellys-korner-xp.com/top10faqs.htm

If this fails, re-install Help:
Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". If you
have a Service Pack installed, be sure to point to the
%Windir%\i386\ServicePackFiles folder.

 

[Lars]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I'll try that. Thanks

regards

Lars


"Pegasus (MVP)" wrote:

>
> "Lars" <hans@hansen.dk.No_SPAM> wrote in message
> news:%23rbWSsrtFHA.3452@TK2MSFTNGP14.phx.gbl...
> > Hi
> >
> > The Help and Support don't start. Using F1 or the filelocation
> > C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\helpctr.exe.
> > No errors in Eventlog.
> > Any one width a hint, how to correct this ?
> >
> > OS: Windows XP SP2
> >
> > Regards
> >
> > Lars
> >
> >
>
> Here are a couple of links that might help:
> http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
> http://www.kellys-korner-xp.com/top10faqs.htm
>
> If this fails, re-install Help:
> Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
> PCHealth in W.Explorer). Right-click the file and choose "Install". If you
> have a Service Pack installed, be sure to point to the
> %Windir%\i386\ServicePackFiles folder.
>
>
>