[SOLVED] No signal from GPU - Not sure what to do

[Marc_55]

Hi there,

I've been having issues with my GPU for some time now. All of a sudden one day my PC booted to a black screen. I was able to go into the BIOS and switch over to integrated graphics and everything works fine.

I've tried the usuals - reseating the card, trying it in a different PCIe port, updating drivers etc. but nothing seems to be working.

On the odd occasion I've been able to get a signal through it momentarily before Windows kills the driver and I get an error 43 in Device Manager.

I asked a local PC store to test the card and they said they can't get a signal from it which led me to believe that the card is dead. However, I tried another GPU in the MB which I know was working. I also can't get a signal through that card.

So at this point I'm not sure if my GPU is dead, or my MB / PCIe ports are acting up (btw I see the cards listed as being detected in the ports in the BIOS), or if they're both at fault.

I guess there's also the Power Supply, which I can't personally see as being an issue (the second card I tried didn't need an additional 8-pin it just runs from the power it gets from PCIe).

I'm reluctant to take it to a computer store. I have all sorts of mistrust of these places and would really like to diagnose the exact problem(s) myself.

Here's my build:
https://ca.pcpartpicker.com/list/gnrPXv

Any thoughts / ideas? Failing that, if I was to bite the bullet and purchase a new MB / GPU what would you get that would be good for gaming that's good value for money (doesn't need to be 4K)

 

[Ketchup79]

First off, I think we can safely assume that your video card, the GTX 980, has died.

As far as trying another card, you may need to do something extra, like a CMOS reset, to get the PC to boot on a different card. And if you didn't already, try both express slots on the replacement cards just to be sure.

 

[Marc_55]

First off, I think we can safely assume that your video card, the GTX 980, has died.

As far as trying another card, you may need to do something extra, like a CMOS reset, to get the PC to boot on a different card. And if you didn't already, try both express slots on the replacement cards just to be sure.

I can try that now. Is taking the CMOS out for a bit a good way to rest it?

 

[Marc_55]

Thank you for suggesting this. It didn't fix my problem but it did lead to a discovery that I am in fact an idiot.

The second GPU I've been testing I was 100% sure didn't need additional power. Turns out I am very blind. By taking the card out and putting it in a different PCIe port for the first time I saw a message on boot about needing additional power. I plugged in the 6 pin connector and it seems to have done the trick.

I'm running in Windows now on the Quadro K4000. Going to update to the latest driver and try running a game or two. Do you think it's safe to say that it's only the GTX 980 that's dead?

 

[Ketchup79]

Good to hear. It does sound like your old card us dead.