Question No video output after the case took a bump ?

[RemixedPixel]

My PC randomly died after the case took a light bump from a chair. Both CPU and GPU have fanspin, and motherboard and case lights are on and functional. I've switched the RAM stick ordering, and I've changed the PCIE slot of the GPU, still no output. Frustrated and confused.

Here's a full part list as well: https://pcpartpicker.com/list/MLFB9N

 

[rgd1101]

check the psu connection?
did you use standoff for the motherboard to case?

 

[Lutfij]

Welcome to the forums, newcomer!

You should swap out that CV unit out for a more reliably built unit that has at least 650W or more of power for the entire system. The CV unit is just a relabelled VS unit, which isn't a good unit.

 

[jay32267]

My PC randomly died after the case took a light bump from a chair. Both CPU and GPU have fanspin, and motherboard and case lights are on and functional. I've switched the RAM stick ordering, and I've changed the PCIE slot of the GPU, still no output. Frustrated and confused.

Here's a full part list as well: https://pcpartpicker.com/list/MLFB9N

I'd power down and reseat everything....and cards....any plugs.....the memory....I wouldn't go as far as the CPU....yet anyway,....and then try it.

 

[RemixedPixel]

check the psu connection?
did you use standoff for the motherboard to case?

PSU only has one connection in, as the PSU to part connection is already done. If there was an issue with the PSU, wouldn‘t there be no lights/fanspin?

no, the motherboard is attached with 7 mobo screws onto the case.

Welcome to the forums, newcomer!

You should swap out that CV unit out for a more reliably built unit that has at least 650W or more of power for the entire system. The CV unit is just a relabelled VS unit, which isn't a good unit.

I don’t have very much available money and no spare parts, I’d want to guarantee the PSU is the problem before making a purchase.

I'd power down and reseat everything....and cards....any plugs.....the memory....I wouldn't go as far as the CPU....yet anyway,....and then try it.

I’ve done the reseating of the GPU and RAM, I’ll go about unplugging and replugging stuff in a bit.

 

[jay32267]

"I don’t have very much available money and no spare parts, I’d want to guarantee the PSU is the problem before making a purchase. "
You could check voltages with a meter.
https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158
It's not a load test....but it can pick up a bad PSU if the voltage is out of whack at light load....but I'm tending to doubt it's the PSU.

 

[rgd1101]

no, the motherboard is attached with 7 mobo screws onto the case.

https://www.fractal-design.com/wp-content/uploads/2019/08/Focus-G-Manual.pdf
so just the round screw?

 

[RemixedPixel]

"I don’t have very much available money and no spare parts, I’d want to guarantee the PSU is the problem before making a purchase. "
You could check voltages with a meter.
https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158
It's not a load test....but it can pick up a bad PSU if the voltage is out of whack at light load....but I'm tending to doubt it's the PSU.

will do.

https://www.fractal-design.com/wp-content/uploads/2019/08/Focus-G-Manual.pdf
so just the round screw?

Yes.

After poking around a bit more, I saw this pin missing on the GPU PCIE connection. Is this something to truly worry about?

 

[Danra]

That is not a missing pin, it is an alignment cut.

 

[jay32267]

will do.



Yes.

After poking around a bit more, I saw this pin missing on the GPU PCIE connection. Is this something to truly worry about?

I see that one of the terminals is shorter. I find that a bit strange....although it looks long enough to work.

 

[RemixedPixel]

That is not a missing pin, it is an alignment cut.

I see that one of the terminals is shorter. I find that a bit strange....although it looks long enough to work.

I searched it up further and it turns out they're intentional. Still no luck with getting any HDMI output. I don't have a displayport cable, but could that possibly be a solution?

looking for my voltimeter

 

[Danra]

I searched it up further and it turns out they're intentional. Still no luck with getting any HDMI output. I don't have a displayport cable, but could that possibly be a solution?

looking for my voltimeter

Yes, it can be the cable.

 

[DRagor]

I see that one of the terminals is shorter. I find that a bit strange....although it looks long enough to work.

Nothing wrong with it. That's how motherboard knows if the device plugged into PCIe port is x4, x8 or x16 depending on which pin is shorter.

 

[RemixedPixel]

Yes, it can be the cable.

even though the monitor's detecting something?
when i plug it in the monitor turns on and recognizes there's an hdmi signal, but it just says there no output.

 

[RemixedPixel]

update: it's not the cable. I just tested a second working cable on the pc, still no signal.

 

[RemixedPixel]

update 2: the PSU does indeed appear to be the problem, some of the pins aren't giving any voltage whatsoever. None of them have a 12V and -12V charge, so I'm planning on buying another PSU.

 

[jay32267]

update 2: the PSU does indeed appear to be the problem, some of the pins aren't giving any voltage whatsoever. None of them have a 12V and -12V charge, so I'm planning on buying another PSU.

If none have +12....or within 5% or +12...yes new PSU.

 

[jay32267]

Nothing wrong with it. That's how motherboard knows if the device plugged into PCIe port is x4, x8 or x16 depending on which pin is shorter.

Great to know.

 

[RemixedPixel]

Got a new PSU, installed it and it works like a charm. Thanks for your help guys!