Question No video output on my new MSI GeForce RTX 2070 TRI FROZR 8GB

Aug 21, 2020
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Specs:
Ryzen 9 3900X
MSI GeForce RTX 2070 DirectX 12 RTX 2070 TRI FROZR 8GB

CORSAIR VENGEANCE RGB PRO 32GB

(8GBX4)
Corsair Hydro Series, H100i RGB Platinum SE, 240mm Radiator
MSI B450 TOMAHAWK Max
Corsair CX Series 650 Watt 80 Plus Bronze


My PC has been working great but recently sold my RTX 2060 for a RTX2070 and thats the only change to my setup. Just received my MSI GeForce RTX 2070 DirectX 12 RTX 2070 TRI FROZR 8GB last night, installed it and I get no video signal whatsoever. The Fans spin up and i've tried the hdmi port and all display ports and still nothing. I even tried a different display and still nothing.

My power unit is 650w and this card recommends 550w so I feel like I should have enough power. One thing is my first boot up I used my same 8 pin connector that I used on my last card the RTX 2060, and got no connection so I plugged in the remaining 6 pin thats dangling from that same cord and still nothing. Although I did notice the card sound louder and fans spin up faster when both power ports are used on the card. The only thing Ive been able to find online with a card very similar to mine is that sometimes you need to run two pcie power cables from your power supply to your graphics card. Have you heard of that?

I have an extra 8 pin port on my power supply that's not used and I ordered another pcie 8 pin to test it out but doesn't come until a few days. Just wondering if any of you have heard of this issue. It's always possible the card is a dud I've heard of that happening randomly. I just want to eliminate all possibilities before starting the return process as that will still take weeks to finally get a new card.

View: https://imgur.com/jyrR0MD

View: https://imgur.com/bDrvtmy

View: https://imgur.com/hXycTnH
 
Normally i would not use 2 plugs off the same cable to power a GPU.

Also looking at the last picture it looks like your card is a little high in the slot and the monitor cable is actually hitting the case, which might cause it to not plug in all the way.
 
Reactions: FONZEPANTS
Aug 21, 2020
2
0
10
0
Gotcha yeah I unscrewed the bracket and made sure the HDMI and Display are fully connected as that was one of my thoughts as well. I will double check this after work.

Normally i would not use 2 plugs off the same cable to power a GPU.

Also looking at the last picture it looks like your card is a little high in the slot and the monitor cable is actually hitting the case, which might cause it to not plug in all the way.
 

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