[SOLVED] pc shows black screen on after installing nvme ssd

[sanket5real]

i bought a kingston nvme ssd today
when i installed it and started PC , it shows blank screen, no bios nothing
I have gigabyte b450m ds3h
if i remove it and start PC, on my HDD it starts normally
Do i need to do some setting in BIOS before installing ssd ?

 

[Darkbreeze]

Are you planning to run Windows on the new SSD or are you only going to use it for secondary drive storage?

Try removing the HDD and see if it will POST with the new drive installed.

And, if it won't, then with or without the HDD attached try doing a hard reset of the BIOS.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.

 

[sanket5real]

Are you planning to run Windows on the new SSD or are you only going to use it for secondary drive storage?

Try removing the HDD and see if it will POST with the new drive installed.

And, if it won't, then with or without the HDD attached try doing a hard reset of the BIOS.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.

I did try to plug hdmi directly in motherboard and still got the blank screen so that might not be the issue
Will try other solutions provided by you and let you know what works

 

[sanket5real]

hi ,
I tried a couple of things,
one of them worked which is i removed gpu and disconnected two ram sticks and it worked i was able to boot into windows and it shows ssd in task in partition menu.
as soon as i connect gpu and power on PC nothing happens just fan spins but nothing on display ,
i tried the bios reset still same result ,

 

[SkyNetRising]

I did try to plug hdmi directly in motherboard and still got the blank screen so that might not be the issue

What cpu are you using? Does it have integrated GPU?
If cpu doesn't have integrated GPU, then video outputs on motherboard will not work.

 

[sanket5real]

What cpu are you using? Does it have integrated GPU?
If cpu doesn't have integrated GPU, then video outputs on motherboard will not work.

i have ryzen 3 2200G which does have integrated GPU.

 

[Darkbreeze]

What is your current motherboard BIOS version?

 

[sanket5real]

What is your current motherboard BIOS version?

F15

 

[Darkbreeze]

What revision is your motherboard, because there are multiple versions of the B450m DS3H? Revision should be printed directly on the motherboard and might include things like v1.0, v2.0, etc.

 

[sanket5real]

What revision is your motherboard, because there are multiple versions of the B450m DS3H? Revision should be printed directly on the motherboard and might include things like v1.0, v2.0, etc.

I have v1.0

 

[Darkbreeze]

There is no F15 version available for that board.

https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-1x/support#support-dl-bios

Regardless, I'd highly recommend upgrading the BIOS and see if you still have issues.

Note that for this motherboard you need to first upgrade to version F32, then to version F40 after which you can update to the latest version and that is exactly what I would recommend doing.

 

[sanket5real]

There is no F15 version available for that board.

https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-1x/support#support-dl-bios

Regardless, I'd highly recommend upgrading the BIOS and see if you still have issues.

Note that for this motherboard you need to first upgrade to version F32, then to version F40 after which you can update to the latest version and that is exactly what I would recommend doing.

Sure i will try it out

 

[sanket5real]

Sure i will try it out

Hey i checked it again its actually F51 not F15. So i have to upgrade to latest version right?

 

[Darkbreeze]

So, yeah, if you have F51 you can just update to the latest version.

 

[sanket5real]

So, yeah, if you have F51 you can just update to the latest version.

I have updated to latest version of BIOS i.e F63c

 

[sanket5real]

I disconnected my hdd , two ram sticks , gpu and tried to boot PC , this is what i got

 

[SkyNetRising]

I disconnected my hdd , two ram sticks , gpu and tried to boot PC , this is what i got

If you have no windows installed on your nvme drive, then you have to install it.

Is NVME drive being detected in BIOS?

 

[Darkbreeze]

I disconnected my hdd , two ram sticks , gpu and tried to boot PC , this is what i got

WHAT is what you got? There is no image or link or any further details that we can see.

 

[SkyNetRising]

It was similar to this:

Spoiler

 

[Darkbreeze]

Gotcha. Tx.

 

[sanket5real]

Thanks guys for the help.
the ssd (kingston nv1 500gb) which i purchased wasent compatible with my mobo i guess.
i bought another ssd (wd 480gb) which worked .

 

[Darkbreeze]

It should have been compatible. It was probably just bad, which isn't too surprising these days considering how often people ruin hardware and then return it, and honestly I've always had problems with Kingston products in general anyway. Glad you got it sorted man.