- Jan 25, 2019
- 11
- 0
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link: https://drive.google.com/file/d/14cuphVdgcn2EtuwtvIaGqIrtddagUygF/view?usp=sharing
Hey Guys,
when examining my PC a bit closer, I noticed that my Graphics Card might have suffered physical damage. Two of these three circled things seem a little broken at their end, even though you may not be able to properly see it on the picture. Is this something bad, whats their purpose in the first place.
I have bought my PC prebuild from a manufacturer that buys the components normally in retail, so the warranty is the normal warranty for the component, I think. What I do know is that I haven't caused the damage myself and that it is also unlikely that it occured while it transported, so they probably build the damaged card into the rig. Who should I ask for repair/replacement? Can I even ask for that or is it impossible as I can't proove that I haven't caused the damage myself?
Also, I noticed something else when observing my graphics card with the PC turned on, I don't know if it has to do with the damage: my graphics card isn't running all the time, by that I mean that at least the fan did not move. But I think it actually didn't work at all, since I've observed several times now that MSI Afterburner showed me clocks of like 100 base/450 memory and I think that has to do with the card not working and thus only using the CPU for Graphics (please proove me wrong if I'm wrong).
I tested this when the PC was pretty much idling (just running Chrome), so another option might be that the GPU simply didn't run because it didn't have to since I had no graphically intensive process running, idk.
The graphics card ended up turning itself on short after I observed its fan didn't move, which makes it even more confusing.
Can somebody help me with these issues?
I have a GTX 1070 Aero ITX combined with Ryzen 5 2600.
Hey Guys,
when examining my PC a bit closer, I noticed that my Graphics Card might have suffered physical damage. Two of these three circled things seem a little broken at their end, even though you may not be able to properly see it on the picture. Is this something bad, whats their purpose in the first place.
I have bought my PC prebuild from a manufacturer that buys the components normally in retail, so the warranty is the normal warranty for the component, I think. What I do know is that I haven't caused the damage myself and that it is also unlikely that it occured while it transported, so they probably build the damaged card into the rig. Who should I ask for repair/replacement? Can I even ask for that or is it impossible as I can't proove that I haven't caused the damage myself?
Also, I noticed something else when observing my graphics card with the PC turned on, I don't know if it has to do with the damage: my graphics card isn't running all the time, by that I mean that at least the fan did not move. But I think it actually didn't work at all, since I've observed several times now that MSI Afterburner showed me clocks of like 100 base/450 memory and I think that has to do with the card not working and thus only using the CPU for Graphics (please proove me wrong if I'm wrong).
I tested this when the PC was pretty much idling (just running Chrome), so another option might be that the GPU simply didn't run because it didn't have to since I had no graphically intensive process running, idk.
The graphics card ended up turning itself on short after I observed its fan didn't move, which makes it even more confusing.
Can somebody help me with these issues?
I have a GTX 1070 Aero ITX combined with Ryzen 5 2600.
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