problem with usb ports. help!!!

[elwood2006]

dear all,
I have quite a problem with my usb ports. When I connect any flash memory device (digital camera, flash disk, mp3 players) windows xp tells me that the device is connected and ready to use but when I look for it in 'my computer' it's not there!!! I cannot access the device from anywhere! But the even more strange thing is that the printer and the external hard disk work perfectly! Someone told me to deactivate the wireless firewall (it didn't make sense to me...) but nothing changed! Can anyone help me? thanks!

 

[Scene]

i dont know exactly what causes this problem but i have it too sometimes.
You can try to do the following:

Right click on my computer and select 'Manage'.

From there click on 'Storage' and then click on the subitem 'Disk Management'.

Check there if you see a removable drive that represents the memory device.
If it shows up there rightclick on it and select 'Change driveletter and paths'.

Then click on 'Change'.

In the popup screen give the drive a new driveletter, personally i usually assign the letter Z or Y.

Then click all the screens away and check if it shows up in my computer.

I hope this helps

 

[TechMaster]

Are you current with all of your OS updates?

See if there is any firm upgrades for your drive.

Good luck!