My computer is randomly shutting down. It's been happening mostly during gaming, but gaming is also mostly what I do with it so I'm not entirely sure they're related. But it's never crashed when just web browsing, so...
I assume this is either motherboard, RAM, or PSU?
For context, I've made no really recent hardware changes--the motherboard, CPU, and one SSD are both about 5 months old and the GPU about 6 months old. The RAM is 2.5 years old, and the PSU is 3.5 years old.
I ran four passes of memtest86, results below, and quickly racked up about 50 errors. Bad RAM right? My RAM was in slots 1 and 3, so took them out and ran with just one stick in slot 2. No errors. Then I ran with the other stick in slot 2. No errors. Ran with both sticks in 2 and 4. No errors. So a bad motherboard ram slot, right? After having both sticks of ram in slots 2 and 4 and with no errors in memtest86, I boot up my PC, let it run for a bit, and it crashed the second I logged into a game. So I think the RAM and motherboard are in the clear?
Here's my current partlist, minus peripherals, etc.
Type|Item|Price
:----|:----|:----
CPU | Intel - Core i7-9700K 3.6 GHz 8-Core Processor | $399.99 @ B&H
CPU Cooler | Dynatron - K17 43.36 CFM Ball Bearing CPU Cooler | $29.89 @ SuperBiiz
Motherboard | Gigabyte - Z390 AORUS PRO WIFI ATX LGA1151 Motherboard | $179.89 @ OutletPC
Memory | Avexir - Core Series 16 GB (2 x 8 GB) DDR4-2400 Memory |-
Storage | ADATA - XPG SX8200 480 GB M.2-2280 Solid State Drive | $106.90 @ OutletPC
Storage | Crucial - BX100 500 GB 2.5" Solid State Drive | $89.89 @ OutletPC
Storage | Western Digital - Blue 3 TB 3.5" 5400RPM Internal Hard Drive | $74.99 @ Newegg
Video Card | EVGA - GeForce RTX 2070 8 GB XC ULTRA GAMING Video Card | $539.99 @ B&H
Power Supply | Thermaltake - Toughpower GOLD 750 W 80+ Gold Certified Semi-modular ATX Power Supply | $62.98 @ Newegg
Operating System | Microsoft - Windows 10 Home OEM 64-bit | $99.39 @ OutletPC
Monitor | BenQ - GL2460HM 24.0" 1920x1080 60 Hz Monitor | $119.00 @ Amazon
Monitor | Nixeus - NX-EDG27S 27.0" 2560x1440 144 Hz Monitor |-
| Generated by PCPartPicker 2019-05-31 19:16 EDT-0400 |
memtest86
Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
Test 2 [Address test, own address] 4/4 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 4/4 (100%) 0
Test 4 [Moving inversions, 8-bit pattern] 4/4 (100%) 0
Test 5 [Moving inversions, random pattern] 3/4 (75%) 1
Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0
Test 7 [Moving inversions, 32-bit pattern] 1/4 (25%) 29
Test 8 [Random number sequence] 2/4 (50%) 7
Test 9 [Modulo 20, ones & zeros] 2/4 (50%) 6
Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0
Test 13 [Hammer test] 3/4 (75%) 3
All other memtests came back in fine.
I've taken a look at Event Viewer, but I don't really know what I'm looking for. I think my last shutoff was around 3:43 PM. These are the Error/Critical items under System:
6/2/2019 3:40:48 PM The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user MIAKA\sorat SID (S-1-5-21-3668448618-1763769143-2365598496-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
6/2/2019 3:43:21 PM The previous system shutdown at 3:03:07 PM on 6/2/2019 was unexpected.
6/2/2019 3:43:13 PM The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
6/2/2019 3:43:19 PM The driver \Driver\WUDFRd failed to load for the device HID\VID_B58E&PID_9E84&MI_03&Col02\8&2264f73e&0&0001.
6/2/2019 3:43:44 PM The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user MIAKA\sorat SID (S-1-5-21-3668448618-1763769143-2365598496-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
There are also a lot of events labeled just Information I didn't include.
Here is a picture from HWMonitor after about 10 minutes of crash-free gaming. To be honest, though, I'm not entirely sure what I'm looking for. I also have a separate, actual log from a few days ago from when I was gaming and streaming/recording, but it's excessively long...
Is there a way to confirm it's a bad PSU, and would a bad PSU cause memtest to light up like a Christmas tree once but not the other three times? Is there something I'm missing or have failed to account for?
Thanks for reading this far.
I assume this is either motherboard, RAM, or PSU?
For context, I've made no really recent hardware changes--the motherboard, CPU, and one SSD are both about 5 months old and the GPU about 6 months old. The RAM is 2.5 years old, and the PSU is 3.5 years old.
I ran four passes of memtest86, results below, and quickly racked up about 50 errors. Bad RAM right? My RAM was in slots 1 and 3, so took them out and ran with just one stick in slot 2. No errors. Then I ran with the other stick in slot 2. No errors. Ran with both sticks in 2 and 4. No errors. So a bad motherboard ram slot, right? After having both sticks of ram in slots 2 and 4 and with no errors in memtest86, I boot up my PC, let it run for a bit, and it crashed the second I logged into a game. So I think the RAM and motherboard are in the clear?
Here's my current partlist, minus peripherals, etc.
Type|Item|Price
:----|:----|:----
CPU | Intel - Core i7-9700K 3.6 GHz 8-Core Processor | $399.99 @ B&H
CPU Cooler | Dynatron - K17 43.36 CFM Ball Bearing CPU Cooler | $29.89 @ SuperBiiz
Motherboard | Gigabyte - Z390 AORUS PRO WIFI ATX LGA1151 Motherboard | $179.89 @ OutletPC
Memory | Avexir - Core Series 16 GB (2 x 8 GB) DDR4-2400 Memory |-
Storage | ADATA - XPG SX8200 480 GB M.2-2280 Solid State Drive | $106.90 @ OutletPC
Storage | Crucial - BX100 500 GB 2.5" Solid State Drive | $89.89 @ OutletPC
Storage | Western Digital - Blue 3 TB 3.5" 5400RPM Internal Hard Drive | $74.99 @ Newegg
Video Card | EVGA - GeForce RTX 2070 8 GB XC ULTRA GAMING Video Card | $539.99 @ B&H
Power Supply | Thermaltake - Toughpower GOLD 750 W 80+ Gold Certified Semi-modular ATX Power Supply | $62.98 @ Newegg
Operating System | Microsoft - Windows 10 Home OEM 64-bit | $99.39 @ OutletPC
Monitor | BenQ - GL2460HM 24.0" 1920x1080 60 Hz Monitor | $119.00 @ Amazon
Monitor | Nixeus - NX-EDG27S 27.0" 2560x1440 144 Hz Monitor |-
| Generated by PCPartPicker 2019-05-31 19:16 EDT-0400 |
memtest86
Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
Test 2 [Address test, own address] 4/4 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 4/4 (100%) 0
Test 4 [Moving inversions, 8-bit pattern] 4/4 (100%) 0
Test 5 [Moving inversions, random pattern] 3/4 (75%) 1
Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0
Test 7 [Moving inversions, 32-bit pattern] 1/4 (25%) 29
Test 8 [Random number sequence] 2/4 (50%) 7
Test 9 [Modulo 20, ones & zeros] 2/4 (50%) 6
Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0
Test 13 [Hammer test] 3/4 (75%) 3
All other memtests came back in fine.
I've taken a look at Event Viewer, but I don't really know what I'm looking for. I think my last shutoff was around 3:43 PM. These are the Error/Critical items under System:
6/2/2019 3:40:48 PM The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user MIAKA\sorat SID (S-1-5-21-3668448618-1763769143-2365598496-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
6/2/2019 3:43:21 PM The previous system shutdown at 3:03:07 PM on 6/2/2019 was unexpected.
6/2/2019 3:43:13 PM The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
6/2/2019 3:43:19 PM The driver \Driver\WUDFRd failed to load for the device HID\VID_B58E&PID_9E84&MI_03&Col02\8&2264f73e&0&0001.
6/2/2019 3:43:44 PM The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user MIAKA\sorat SID (S-1-5-21-3668448618-1763769143-2365598496-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
There are also a lot of events labeled just Information I didn't include.
Here is a picture from HWMonitor after about 10 minutes of crash-free gaming. To be honest, though, I'm not entirely sure what I'm looking for. I also have a separate, actual log from a few days ago from when I was gaming and streaming/recording, but it's excessively long...
Is there a way to confirm it's a bad PSU, and would a bad PSU cause memtest to light up like a Christmas tree once but not the other three times? Is there something I'm missing or have failed to account for?
Thanks for reading this far.