[citation][nom]cyprod[/nom]I agree with the comments, this is a rating from one repair company and as such means nothing.I don't know about the others, but with my experience of HP products compared to my home built systems, there is no way HP deserves a score that high. If the score could go negative, that would be befitting for HP.[/citation]
i disagree, the only problem i had out of my hp was a faulty hdd that hp did not hesitate to replace. the drive being faulty didnt fail till 3 years after purchese. however i really like toshibas cust support better they replaced a failed hdd for me 3 days after warranty **gf threw her laptop on the floor >.>. poor laptop.