In a previous thread in this same forum someone quite ignorant about technical support assures that in this situation, definitely, the keyboard must be replaced because it stopped working mechanically.
Surely, you say so, because you don't know that when a keyboard stops working mechanically, some isolated keys, or a "compact" group of keys, do, and not some elements the same line.
And that, then, it is necessary to look for other types of solutions, before the replacement, because, surely, the problem will repeat itself with a new keyboard.
Looking for information in other forums appears different solutions that worked for several users:
- Check the settings, language and keyboard.
- Press the following key combinations at the same time between 5 and 10 seconds:
ALT + CTRL + Windows Key (Logo Key)
or
ALT + CTRL + Fn Key (Function Key)
or
Keys 1 + 2 + 3
or
Keys 1 + 2
- Uninstall keyboard from device manager and reinstall it
Surely, you say so, because you don't know that when a keyboard stops working mechanically, some isolated keys, or a "compact" group of keys, do, and not some elements the same line.
And that, then, it is necessary to look for other types of solutions, before the replacement, because, surely, the problem will repeat itself with a new keyboard.
Looking for information in other forums appears different solutions that worked for several users:
- Check the settings, language and keyboard.
- Press the following key combinations at the same time between 5 and 10 seconds:
ALT + CTRL + Windows Key (Logo Key)
or
ALT + CTRL + Fn Key (Function Key)
or
Keys 1 + 2 + 3
or
Keys 1 + 2
- Uninstall keyboard from device manager and reinstall it
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