Dec 1, 2023
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I recently bought a m2 wd black sn850x 4tb ssd and a ugreen enclosure. My intent was to clone my internal m2 ssd I tried to clone it using arconis true image software. I installed the SSD in the enclosure and cloned the internal drive. I swapped it to inside my laptop however it failed to boot. I switched it back to the enclosure and discovered I was able to boot from the enclosure. This is a known issue (unbeknownst to me at the time) and the solution is to install the new SSD internally and clone from the original drive inside the enclosure. This required me to boot from arconis rescue media, which I did and then initiated the clone.

The laptop was set to shut down after cloning, and when I returned later it had. However the laptop failed to boot and the new drive was not shown in bios. I booted from the original SSD in the enclosure and was unable to find the new SSD in disk management. After swapping drives the new SSD in the enclosure appears in disc management as un initiated however, when I try to initiate it says
The Request Failed Due to a Fatal Device Hardware Error.
I tried swapping them back again and the new SSD is still not recognized in disc management while installed internally.

It's also unrecognized in the wd utility software as installed both ways.

I contacted wd tech support and they said to RMA it. I can't believe I bricked this thing so easily. Does anyone have any suggestions? I'm concerned with just sending it back when my drive was already successfully cloned to it and it'd be much easier if I could just figure out what's wrong.

Does anyone have any ideas or suggestions?

Link to a similar unresolved post that I found
 
Dec 1, 2023
3
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10
There were other ways to do this data move.

If you put the system back to original config, does it work?

I've re installed the original SSD and everything is working with the exception of the new SSD which can not be initialized and is unrecognized anywhere else. I had initialized it originally before the cloning without issue.

I didn't realize cloning was so problematic. What would be a better way? Fresh install of windows then do some sort of recovery from the original drive?
 

USAFRet

Titan
Moderator
I've re installed the original SSD and everything is working with the exception of the new SSD which can not be initialized and is unrecognized anywhere else. I had initialized it originally before the cloning without issue.

I didn't realize cloning was so problematic. What would be a better way? Fresh install of windows then do some sort of recovery from the original drive?
The issue may have come in with using that external enclosure.

What motherboard is this on?
 

USAFRet

Titan
Moderator
This is a dell xps 9560 from 2017. Not sure if the motherboard has its own designation or has been used in other models.
How many M.2 ports?
Just the one?


If so, do this....
1x m.2 slot with an Image

Assuming you have another drive (any type of drive) with sufficient free space to hold the entirety of your current m.2 drive:

1. Download and install Macrium Reflect
2. Run that, and create a Rescue CD or USB (you'll use this later). "Other Tasks". Create this on a small USB flash drive or DVD.
3. In the Macrium client, create an Image to some other drive. External USB HDD, maybe. Select all partitions. This results in a file of xxxx.mrimage
4. When done, power OFF.
5. Swap the 2 drives
6. Boot up from the Rescue USB you created earlier.
7. Restore (on the toolbar), and tell it where the Image is that you created in step 3, and which drive to apply it to...the new m.2
8. Go, and wait until it finishes.
9. That's all...this should work.