Question SSD stops getting detected all of a sudden

[archz2]

I have an MSI laptop that I bought last year in May. The model is Cyborg 15 - A12VF. It came with an original SSD with 512GB capacity. I removed it and installed Samsung 980 PRO PCIe 4.0 NVMe SSD of 1TB capacity within a week after its purchase. I am running Windows 11 on it.

Almost always I hibernate my laptop instead of shutting down. 4-5 days ago, when I powered on my laptop, it booted in BIOS . I tried to boot it normally by force power off and powering it again, but it kept booting in BIOS. It was also not detecting my SSD in BIOS.

I then removed the SSD, cleaned off dust and lint inside my laptop, then put the SSD back again, and then my laptop booted normally.
Today I faced the problem of my laptop booting in BIOS mode and no detection of SSD again. I was commuting at that time.

When I reached home after 1 hour, and started my laptop. It booted normally. What is happening? Is my SSD dying or is there some other issue?

I ran crystaldisk info and the health looks fine. When I took this screenshot, I had an external hard drive connected to my laptop. The D partition is from my SSD, and the E: label is for my external hard drive.

 

[CountMike]

I have an MSI laptop that I bought last year in May. The model is Cyborg 15 - A12VF. It came with an original SSD with 512GB capacity. I removed it and installed Samsung 980 PRO PCIe 4.0 NVMe SSD of 1TB capacity within a week after its purchase. I am running Windows 11 on it.

Almost always I hibernate my laptop instead of shutting down. 4-5 days ago, when I powered on my laptop, it booted in BIOS . I tried to boot it normally by force power off and powering it again, but it kept booting in BIOS. It was also not detecting my SSD in BIOS.

I then removed the SSD, cleaned off dust and lint inside my laptop, then put the SSD back again, and then my laptop booted normally.
Today I faced the problem of my laptop booting in BIOS mode and no detection of SSD again. I was commuting at that time.

When I reached home after 1 hour, and started my laptop. It booted normally. What is happening? Is my SSD dying or is there some other issue?

I ran crystaldisk info and the health looks fine. When I took this screenshot, I had an external hard drive connected to my laptop. The D partition is from my SSD, and the E: label is for my external hard drive.

Possible loose contacts in the M.2 port.

 

[archz2]

Loose contacts between the M.2 port and the laptop motherboard?

The contacts between my SSD and the M.2 port are all good.

 

[archz2]

Alright returning to this issue after almost a year now.

But now the problem has started coming up again. And this time I did not remove my SSD, I just cleaned up the dirt and lint in my laptop. And then it started running fine, after the problem crops up again. It comes now at least once in two days.

Now today I realized that if I tilt my laptop in a way that screen is flat on the table, and the other half is facing me, it boots up normally whenever I face this issue of booting in bios and not recognizing my SSD.

Also checked out inside, and saw this loose thin plastic sticker like piece. I don't know what it is.

What seems to be the problem?

I was having earlier 1TB Samsung Evo 980 SSD, and later upgraded to a new 2TB Crucial SSD (also seen in the photo). Both of them are NVMe SSDs. I only have one SSD slot in my laptop.

Here's the health report of the new SSD.